Cisco partner successes are abundant and we are always proud to feature the exceptional companies helping us drive real customer results with Cisco UCS solutions. In fact, the Partner Voices series is all about that. Recently, we have focused on several of our solution partners, and how they continue to expand and evolve the Cisco Partner Ecosystem. This week’s entry is no different. This week, we explore how Unitrends helped service provider Business Communications, Inc. (BCI) deliver reliable managed services and disaster recovery performance.

Since its inception, BCI has evolved from a simple structured cabling company to a full-blown IT company providing cabling, networking, web hosting, email and telecommunication services. The company’s passion is in understanding customer needs and helping clients find creative ways to deploy technologies that improve operational efficiencies and drive business outcomes.

A few years ago, BCI expanded its product portfolio even further by offering a full range of virtual managed services via a new multi-million dollar data center. To accomplish this, the organization needed to transition its network of physical servers to an enterprise-ready, easy-to-manage data center environment. BCI turned to Cisco UCS to get the job done.

To give BCI’s managed services an even greater competitive edge, the company also implemented a new backup and recovery solution from Cisco partner Unitrends. The Unitrends solution enabled BCI to provide customers with reliable and affordable backup and archiving from a trusted leader in data protection.

Unitrends delivers a unique protection for Cisco UCS environments, and also helps secure applications, storage and proprietary UCS network configurations. The combination of Cisco UCS and Unitrends dramatically reduced downtime, which is particularly important for BCI’s customers in healthcare and government that need to demonstrate compliance with business continuity regulations.

The ability of BCI to manage the entire Cisco data center environment from a single point delivered the following results:

  • Reduced customers’ recovery time from days to hours
  • Streamlined management of the data center and increased efficiency
  • Increased scalability and flexibility

Today BCI is planning to expand its managed data center business with Cisco UCS and Unitrends to meet growing customer demands for more data.

I encourage you to read the full case study for all the details and share your thoughts with us here in our comments section.


David Durham

Content Strategist