The week of May 6th is a busy one for technology professionals, and Knowledge 2019 is top of mind for us in the Cisco Data Center Networking Business Unit (DCN BU). The Cisco DCN BU – ServiceNow partnership has matured and grown over the past 3+ years to encompass ACI, NAE, and the Nexus 9k platform. This year, we are a Bronze sponsor at this prestigious event and have an exciting innovations-showcase for our customers and partners at the show.

Cisco Booth #749 will be the center of buzz and excitement all throughout the event. We will have joint solution demos, presentations and a strong presence of our executives. Subject matter experts will be ready to engage with you via 1-1 meetings about our joint solution capabilities, roadmaps and our overall strategy on Intent Based Networking vision and strategy.

Cisco ServiceNow – Key joint innovations showcase in Cisco Booth

Let me give you a brief preview of what you can expect to see in our booth. Cisco ACI App for ServiceNow and Cisco NAE App for ServiceNow are the two key innovations we have jointly introduced into the market, leveraging the flexible and extensible ServiceNow App Store. The Cisco ACI App addresses key use-cases such as, ACI Multi-fabric discovery, Incident/Fault management, and ACI physical and logical topology Cisco ACI App for ServiceNow discovery. It also delivers visibility and automation from the application tier all the way down to the physical infrastructure, improving the speed and efficiency of IT provisioning, management, and troubleshooting.

Stop by our booth to check out the cool, advanced features we have introduced in the ACI App to address performance and scalability (larger ACI fabrics).  Our showcase also features the NAE App with built-in automation. Capabilities include automatic ticket issuance for NAE detected faults/events, automatic ticket closure, and re-opening based on thresholds among major ones.

As customer adoption of ACI-ServiceNow becomes widespread, we will continue to cover newer use-cases to address IT operational pain-points in DC/Cloud. Cisco is actively engaging ServiceNow across a broad spectrum of products in networking, namely, ACI, NAE, Nexus 9000 and ACI App Center platform. We have several customer deployments featuring Cisco ACI App for ServiceNow across the globe.

I can go on and on, but will reserve the rest of the excitement for you to personally explore at the show. If you happen to be in Vegas during May 6-9 at Knowledge 2019, Venetian and Sands Expo, please visit us at the Cisco Booth #749 to get a close view of how we work with ServiceNow.

Related Links

Cisco technology ecosystem partner webpage

Cisco ACI

Recent innovations in Cisco ACI – ServiceNow joint solution (Blog)

ServiceNow App Store



Ravi Balakrishnan

Senior Product Marketing Manager

Datacenter Solutions