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Saravanaselvan Senguttuvan

Technical Systems Architect

Cisco IT CRM Engineering and Transformation Office

Saravanaselvan Senguttuvan is a Technical Systems Architect at Cisco IT's CRM Engineering and Transformation Office (CETO) Support Case Management team. He holds a degree in Electrical Engineering from the University of Madras. He is an AI enthusiast with a solid track record of building scalable cloud and microservices-based solutions, as well as modern data and automation platforms. Outside of work, Saravanaselvan enjoys singing, playing chess, and spending quality time with family.

Articles

May 28, 2025

8

CISCO ON CISCO
Saravanaselvan Senguttuvan
Khalid Imran

AI-Driven Automation for Faster Case Resolution with Cisco’s High-Performance Data Center Stretch Database

5 min read

The Cisco Support Case Management team built a scalable, AI-optimized database cluster that dramatically reduced resolution times to mere minutes while cutting both initial setup and operational costs by 50%.