Shiv Sharma

Corporate Development

Acquisitions & Investments

Shiv Sharma joined Cisco Investments in 2017 and focuses on investment and acquisition opportunities in the Collaboration market. Before joining Cisco, Shiv interned at Fidelity International in London analyzing global internet equities and worked in Private Equity at Palisade Capital Management where he focused on various growth-oriented investments.

Previously, Shiv was an Investment Banking Analyst in the Technology Group at RBC Capital Markets in New York.


July 30, 2018


The Customer Service Evolution

3 min read

Standing out in the modern marketplace takes building relationships and delivering personalized service at scale. Kustomer stands out among its competitors for its customer-centric approach to handling service issues.