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Rodney Dunn

Distinguished Engineer

Services

Rodney Dunn is a Distinguished Services engineer with 20+ years of experience in the Cisco Services organization. He currently leads the innovation strategy to transform the services and support experience for TAC.

Articles

June 5, 2018

CISCO CUSTOMER EXPERIENCE

Your Network Should Never Be Impacted by an Issue We Know About

2 min read

Automated diagnostics and remediation is leveraging TAC knowledge, connectivity and data, and safeguards networks from being impacted by issues we know about or can predict: TAC innovation delivering value at scale.