Operationalizing Objectives to Outcomes
Any transformation effort needs an effective way to measure success. "What cannot be measured, cannot be improved" - but identifying and establishing the right metrics is the key to making any meaningful improvement.
Bye-Bye Email. Hello Cisco Spark!
Whatever new technology comes out, it seems that the number of emails we get every day only continues to rise. Well, not everywhere. On my last birthday, I received wishes from 65 sources: 58 from friends through Facebook and the remaining 7 from the financial institutions that I deal with (all automated system notifications). Like […]