Patrick Bikar

Head of Business Architecture Center of Excellence


Over the last 20 years, I've had the privilege to work with many IT and business executives in various industries, which granted me the raw material to co-create a highly-effective approach for architecting innovation for speed, impact, and scale. So what? Customers can focus their efforts on developing differentiating business logic – and let the technology do its work: secure, scalable, and unnoticed. I currently head Cisco's Global Business Architecture Center of Excellence with a strategy built on 3 pillars:
  • Community: Under the banner of the BA Makers movement, I lead a tribe of 250 Business Architects, coaching, mentoring and empowering them to continuously hone their BA skills, vertical expertise, and practical know-how.
  • Capability: I co-created a powerful framework helping our customers transform their business with speed, impact and scale. I am now leading the development of Cisco's 4-stage Business Architecture training curriculum, to scale our approach to the whole of Cisco, our partners, and our customers.
  • Customers: Every year, I support dozens of BA-led customer engagements, interacting with CxOs, IT Leaders and business executives. I help them crystallize their digital transformation strategy, drive insight-powered innovation, and ensure that technology investments deliver the outcomes and benefits expected by users and the business.
In 1999, I graduated first of my promotion as a Civil Engineer in Telecommunications at the University of Brussels (“La Plus Grande Distinction”, or Highest Honors, >90%). My certifications include Cisco Certified Internetworking Expert (CCIE 7045, Emeritus), ITIL 3, TOGAF 9, and Business Architect Transformation Program (BATP). Twice, in 2008 and 2014, I earned a seat at Cisco’s Chairman's Club (top 1%). In 2014, I completed a 2-year Executive Master in IT Management (Solvay Business School, Brussels), which fed my passion for “running IT like it’s the business”, a foundation of Quantum Transformation.


November 10, 2014


IT Value Map: your compass for cloud transformation

In my previous blog, I explained how COBIT 5 provided a robust framework to understand your users’ expectation for IT services. With this knowledge in mind, we can now depict the value that your IT department should provide going forward and how success will be measured – in other words, we can now build your IT Value […]

November 5, 2014


Business Drivers for Cloud Transformation: lessons from COBIT 5

In my previous post, I introduced Cisco’s Strategic IT Roadmap (SITR) methodology, and explained how it can guide Shared IT Services departments on their journey to the hybrid cloud. I’ll now provide some more details on the first phase (out of three) of a SITR engagement, which consists of a series of detailed interviews and/or […]

October 23, 2014


Strategic IT Roadmap for Government Cloud

It’s an exciting time to be in Government IT. Politicians and executives are constantly re-evaluating how IT services should be governed and delivered to public sector agencies. Their aim is not only to reduce the complexity and cost of technology, but also to sustainably enhance public sector efficiency through modern applications. At the heart of many […]

April 5, 2013


Transforming Government ICT… in 10 steps

For the last 3 years, Cisco has helped many CIOs and IT leaders achieve their objectives by using a business/IT architecture methodology called Strategic IT Roadmap, or SITR. SITR’s ultimate deliverable is the “Unified Architecture Roadmap” which aligns IT initiatives with the key business priorities. This puts the CIO in a strong position when defending […]

March 10, 2013


Government Cloud CIO Roundtable (February 27, 2013)

Two weeks ago, we had the pleasure of hosting a TelePresence roundtable for 46 Public Sector CxO-level executives from 20 locations throughout Europe, Middle-East and Africa (see map below). The event was moderated by Jens Mortensen (Director Central Government & Healthcare, Cisco EMEAR) and the main objectives were: To present and debate on 3 perspectives of […]