Michael (Mike) Elmore

Vice President

Enterprise Infrastructure and Solutions Group

Mike Elmore holds the position of Vice President, Chief Experience Officer for Cisco’s Enterprise Infrastructure and Solutions Group (EISG). In this role, Elmore is responsible for instilling the customer point of view into the product development process as well as making sure the customers’ user experience is seamless from top to bottom.

Prior to Cisco, Elmore held various leadership roles at Cigna Healthcare - including VP, Chief Information Security Officer and VP, Global Enterprise Network and Contact Center Engineering - where he led numerous strategic initiatives and IT transformation programs.

Earlier, Elmore spent four years at Cisco as a Customer Solution Architect in the Global Enterprise Theater, following a four-year tenure at United Health Group where he led the Global Design and Network Planning teams.

Elmore has been an active board member of the Open Network Users Group (ONUG), leading and participating in various working group initiatives in the Software Defined Security and Software Defined WAN domains.

Mike holds a B.S. In Information Network Management and Marketing from the University of Minnesota.


January 24, 2018


Make a Security Resolution with a Trustworthy Network Infrastructure

2 min read

This year, resolve to ensure the security and resilience of your organization with a trustworthy network foundation. Look to Cisco as your trusted security partner.

January 9, 2017


Wearing the Other Shoe: The journey from the customer and ONUG to Cisco

3 min read

It’s hard to believe that 2 ½ years ago, in my role as Head of Network Services at Cigna, I was in NYC presenting a concept to an emerging community called the Open Network Users Group.  Prior to the event, I vividly recall Nick Lippis (ONUG chair) asking me if this was a concept that […]