Jay Jordan

Lead Content Engineer

Learning and Certifications

Jay Jordan is the Service Provider Lead Content Engineer in the Cisco Learning & Certifications’ technical education team. Jay has been with Cisco for over 20 years and has worked in the service provider industry for more than 25 years. He has done everything from installing thicknet and fiber optic cabling in the tunnels at a state university to troubleshooting routing issues in large service provider networks. He has developed and delivered training to some of Cisco’s largest customers primarily focusing on service provider products and technologies including the new Cisco 8000 and ASR 9000 series routers. He also developed technology-based training on L2 & L3VPN services and Segment Routing. Jay works with Cisco’s largest customers to customize training to meet their business needs. Jay holds a Master’s degree in Telecommunications and Data Networking from Southern Methodist University. Jay resides in the great state of Texas in a small rural community. He enjoys coaching youth robotics teams and working with his hands. On the weekends, if he is not at an area robotics tournament you will find him out in his workshop working on his classic truck or spending time with his wife.


March 6, 2024


Elevate Your Career with the New Cisco Service Provider Cloud Networking Certification

2 min read

Cisco Service Provider Cloud Network Infrastructure Specialist Certification offers service provider networking professionals a new way to demonstrate their ability to navigate infrastructure connectivity in the cloud, integrating new layers and functions with traditional on-premises setups.

November 16, 2022


Preparing for Cisco 8000 Series Routers

3 min read

With great technology solutions, comes great responsibility — for the teams that manage them and the ones who empower them.