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Fletcher Previn

Senior Vice President

Chief Information Officer

Fletcher Previn is Cisco’s Chief Information Officer. He and his team drive simplification and transformation to empower Cisco employees to do the best work of their lives. Under Fletcher’s leadership, Cisco IT is actively leveraging AI to simplify, automate, enhance decision-making, and enable new ways of working. Fletcher has an established reputation in the industry for guiding organizations through significant technological shifts, including enterprise AI adoption, Agile transformation, IT modernization, software engineering, and delivering productivity tools. An engineer by training, Fletcher holds Microsoft and Cisco certifications. Prior to Cisco, Fletcher served as IBM’s CIO, delivering IT to IBM’s 350,000 employees globally. Fletcher also holds Top Secret/SCI clearance and is executive sponsor for NSA, DISA, the US Navy, and frequently engages with the CIA.

Articles

November 17, 2025

CISCO ON CISCO

The Future of Work: How Cisco IT Leverages AI for Innovation and Employee Experience

3 min read

Discover how Cisco IT is accelerating IT operations and delivering delightful, personalized employee experiences by leveraging machine learning, generative AI, and agentic AI — transforming the future of work.

October 8, 2024

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EXECUTIVE PLATFORM

How IT Does IT for an IT Company

3 min read

Every minute an employee spends struggling with a system is a minute they are not doing the work they were hired to do and the work they are passionate about. IT has a unique responsibility to alleviate that friction and transform the user experience. Cisco CIO Fletcher Previn discusses the unique role and responsibility of IT in driving culture change and enhancing employee experience in enterprise organizations.