Don Canning

Practice Partner Manager

Americas Business Transformation

Don Canning provides sales support for Cisco’s Financial Services Industry as Practice Partner Manager, part of the Business Transformation team. His position serves as technical advisor by designing repeatable business solutions, architecture frameworks, identifying emerging trends, competitive intelligence, thought leadership/artifacts, cultivating partnerships (ISV, OEM & SI’s - Startups), standards bodies (OMG, GARP, ACORD) and services engagements to address carrier’s business objectives.

Don brings over 30 years of technology experience as a trusted advisor, including tenures with Prudential Financial, Chase Manhattan Bank, and most recently served as CTO with SunGard’s Insurance Segment as well as 6+ years at Microsoft supporting the global Insurance team.

Don attended the State University of New York’s Empire State College earning a bachelor’s degree in Business Management and Economics /Information Sciences.

Outside of work Don volunteers his time to the MicroInsurance Innovation Facility driven by United Nation’s International Labor Organization (ILO). He helped kickoff the MI Innovation Facility in 2008 by evaluating grant proposals as well as developing emerging technology partners focused on life, health, agricultural and livestock type insurance products that empowers the working poor.

Don currently lives in New York City area with his family. He is a rank amateur snowboarder, scary behind the wheel at Watkins Glenn PCA events, and enjoys building homes for the homeless.


July 31, 2014


Omnichannel Insurance Makes its Debut at PegaWorld

2 min read

We recently attended PegaWorld in National Harbor, Maryland, on June 8-10. The conference focused on how businesses today must adapt to technological innovation and utilize new solutions that deliver business agility and empower organizations so they can rapidly close execution gaps and seize new opportunities. Pega’s investment in a customer-centric strategy enables digital transformation, which […]

June 18, 2014


Tech Innovation Emerges within Carriers’ Legacy Environments

2 min read

Solution architectures are typically derived from open-ended questions designed to discover customer needs. However, Cisco approaches customers with insights-based assertions that rest on the belief that true innovation emerges from disruptive ideas that make customers aware of unknown needs. According to Gartner’s report “Agenda Overview for P&C and Life insurance 2014,” three concerns for change […]

What the Internet of Everything Means for Insurance

2 min read

Moving to one-to-one relationships: It’s incredible to think about the impact and influence. Cisco predicts $14.4 trillion of value will be “at stake” over the next decade, driven by “connecting the unconnected” through the Internet of Everything (IoE). IoE triggers a 19 trillion dollar global opportunity based upon the growth statistics of more than a […]