Ben Taylor

Director, Journeys & Strategic Planning

Customer Experience Marketing

Ben Taylor is a the Director of Customer Journeys and Strategic Planning for Services (CX) Marketing at Cisco. Prior to this role, Ben worked as strategy lead and chief of staff for Service Provider Marketing at Cisco among other roles. In prior companies, Ben worked on data center networking and communications as well as enterprise server development. Before a career in technology, Ben worked in both marketing and financial roles.

Ben attended the Wharton School of Business at the University of Pennsylvania and holds a Bachelor of Science in Economics.

Ben is a native Texan, and now resides in Austin with his wife and their two dogs, Franklin and Ivan.


December 13, 2018


Cisco Tops Network Control and Orchestration Market Share

1 min read

More great news for Cisco from a report completed by Analysys Mason - Cisco maintained its #1 market share position for Network Control and Orchestration solutions in 2017, cementing its place as the industry leader for service provider network automation and orchestration solutions.

November 1, 2018


Cisco @ Light Reading – Software Defined Operations & the Autonomous Network

2 min read

We are incredibly excited to be the premier sponsor at Light Reading’s Software Defined Operations and; the Autonomous Network event in London.