Cisco Blogs / Aman Sardana
Aman Sardana
Sr. Product Architect, AI Engineering
Customer Experience (CX)
Aman Sardana works as a Sr. Product Architect for Cisco's Customer Experience AI Engineering team where he leads incubation and development of several internal and customer-facing use-cases. Since joining Cisco in 2017, Aman has been at the forefront of driving technical solution strategy and architectural innovation with leadership roles in Service Delivery, Product Management and Engineering.
A recognized CCIE and DevNet Professional, Aman is passionate about operating at the intersection of technology and business strategy. His work spans across 0 to 1 product development, automation/orchestration platforms, AI/ML, software architecture and user experience.
Beyond his technical role, he is dedicated to mentoring others and fostering collaboration through industry events and open-source contributions.
Articles
Non-Obvious Patterns in Building Enterprise AI Assistants
10 min read
Lessons from building production AI systems that nobody talks about.
The conversation around AI agents has moved fast. A year ago, everyone was optimizing RAG pipelines. Now the discourse centers on context engineering, MCP/A2A protocols, agentic.