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Boosting the Patient Engagement Portal access Adoption curve

Meaningful use stage 2 sets the bar of 5% portal access for patient engagement and stage 3 raises the bar to 25%. What does it take to drive the adoption curve?

access-value-expThere are multiple factors that help the adoption curve to take off. The three key factors that are very important are:

   1. Access: The key question is what information and resources are made available for the patients?

   2. Value: The key question is based on the data that is made available, what is the value for the patients?

   3. Experience: The key question is how seamless experience does the patient have while accessing information and the experts?

While today, the primary focus is to increase access to information by providing a portal to your information system, it will be difficult for adoption to take off if value and experience are not focused on.

Enabling a portal to your information system is the starting point. Providing value added capabilities such as collaboration capabilities in your portal to communicate with your care teams increases the value for the patients. Once these capabilities are provided anytime, anywhere and on any device, with a seamless experience, patients will start using these systems. Enabling continuity of care from the hospital room to the patient’s home and enabling the data to be seamlessly available in the portal when the patient is discharged enables a higher experience. In the era of social media, a great experience leads to more influence with other patients and the adoption continues to grow.

Checkout the Cisco booth (#1301) to learn more about how Cisco is enabling access, value and experience leveraging its solutions at the American Telehealth Association (ATA) conference 2015 currently underway from May 3-5, 2015 in Los Angeles.

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Patient Engagement and a Smoke-free World

This year marks the 50th anniversary of the first Surgeon General’s report on the health hazards of smoking. While we are encouraged by the significant progress we have made in reducing the percentage of smokers from 43% to 18% in the past 50 years, the cost impact of smoking continues to ride high. According to the surgeon general’s report, the annual cost attributed to smoking in the US is between $289 billion and $333 billion.

According to the Cancer facts and figures 2013, in spite of Smoking-related diseases being the world’s most preventable cause of death, tobacco accounts for the cause of 1 in 5 deaths. In addition, the quality of life is significantly impacted due to the increased risk of chronic diseases.

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