More than 1,100 gaming establishments worldwide come to Global Cash Access (GCA) for ideas and innovation. GCA is a global leader in providing tightly integrated solutions to the gaming industry by optimizing cash access processes. These services allow gamblers to access cash through ATM withdrawals, credit card and debit card transactions, check verification, and money transfers. When 60%-70% of the money on a casino floor comes from these devices, a reliable network infrastructure is imperative. In 2011, GCA processed more than 90 million transactions and dispensed more than $19 billion in cash. In this industry, minutes of down time translate to hundreds of thousands of dollars in missed transactions.
With over 8000 patron touch points around the world, GCA needed a data center infrastructure that could support their current needs but scale to be the foundation for future growth. GCA engaged Nexus IS, a Cisco Gold Certified partner with Master specializations in Security and Unified communications, to help them design a data center architecture flexible enough to add new devices and enable new services for GCA to provide to their customers.
Watch as Scott Betts, CEO of GCA, and Jim King, Vice President of IT at GCA, discuss how Nexus was able to provide a strong foundation of one unified IP-based infrastructure to help GCA meet the uptime and reliability necessary to their business.
Know it, use it, sell it. That’s going to be my new motto this year. The idea behind this credo is that before you sell a product, you have to know the product inside out and use it day-to-day--only then can you truly understand what your customers need and want.
In this episode of Partner Update, we learn how one Cisco partner fully embraces this motto in its hosted UCS practice and how this is impacting their sales.
We also cover Cisco switching innovations, a new ad campaign to reach customers, a pop quiz, partner tools for success in 2012, powering up connected grids, building a bulletproof networks for gamers, how to rock the Cius, and more.
Tune in and get all of your Cisco partner news, in less than five short minutes.
For a full transcript of what we covered, including links and time stamps so you can easily find information, keep reading. Read More »
Would you buy a car from a dealership where none of the salesmen knew how to drive? Or order prime rib at a restaurant where the chef was a strict vegetarian? What about when it comes to your customer’s network? Are you willing to risk installing products that you don’t have firsthand experience with? I’m guessing the answer is “no.”
When making purchases, big or small, customers want to have confidence that the company they partner with has in-depth knowledge and can stand behind the products they sell. Consider Amy Smith, Director of Collaboration at Nexus IS and a Cisco Gold Certified Partner. She’s committed to live by her company’s marketing motto: “Know it, use it, sell it.”
This was the case when Nexus IS decided to add Cisco’s Hosted Collaboration Solution (HCS) — an offering that allows partners to provide a wide range of Cisco collaboration applications to their customers as a subscriber-based service—to its portfolio. Their first step was to go the wholesale route and participate in Neutral Tandem’s proof-of-concept trial. This was an easy decision, since Nexus IS always tests new products on its own network before installing them on a customer’s network. It’s all about fully understanding, embracing, and discovering best practices of a product before offering it for sale.
Think HCS would be a great addition to your list of offerings?
Learn about Nexus IS’ trial experience and why the timing is right for the HCS market. Read More »
While some of us are fortunate enough to have our basic needs covered and can focus on the joys of the holidays, there’s no denying that there are so many others who don’t even have that and could use a little bit of help.
We knew we couldn’t be the only ones who felt passionate about giving back. So, we set out to learn how our partners are giving back this holiday season.
Force 3 Force 3 Vice President of Marketing Krissy Edell Kelley tells us on our Facebook page that they are supporting Toys for Tots, a charity that “delivers, through a new toy at Christmas, a message of hope to less fortunate youngsters that will assist them in becoming responsible, productive, patriotic citizens.
Dimension Data
Got Mo? Mo what? Moustache that is! For the month of Movember (the month formerly known as November) Dimension Data supports a moustache growing charity event that raises funds and awareness for men’s health issues. Check out the Mo Bros of Dimension Data.
Not only have our partners found ways to give back during this holiday season, they also found ways to give back throughout the year. See how our partners gave back this year while having a bit of fun. Read More »
Guess what, partners: We’ve been reading your blogs, perusing your Facebook pages, and scanning your Twitter feeds to find out what you’ve been up to this summer. (Everything we saw was rated G, don’t worry!)
So what have we found? We’ve discovered that many of you are doing some really cool things. For instance, some of you have scored really interesting customer wins, while others have snagged celebrities to star in your ads, or you’re working on raising money for charity. We unearthed so many diverse and interesting tidbits that we’ve decided that periodically here on the blog we’ll showcase the cool stuff that our partners are up to. Here’s a roundup of what just some of you are doing.
Nexus IS posted a video on their Facebook page about their customer win with Global Cash Access (GCA). (We wrote about their win here on the blog, too.) The video features interviews with GCA’s CEO and VP of IT discussing how Nexus impacted and improved their business.
Meanwhile, Force 3 posted a news roundup video on their Facebook page called Great News, which highlights recent goings-on at the company. Great work, guys!
