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How to Listen

The ability for a business to effectively communicate with their customers in a manner that is supportive of HOW the customer communicates is changing rapidly these days.  Many people are happy communicating via phone while others have made a full on switch to social media platforms – areas that may allow them to express themselves more fully to an audience that they have defined.   Many of us…may just like to hear ourselves talk.

The challenge for a business today  is how to listen.  If I complain or want to rant about a negative experience with your company, should I expect a response?

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It’s Time for Change!

Jess Wells, our long time Community Manager and expert content provider has decided it’s time for her career to take her in new directions.  She’s done such an amazing job here and we thank her for all her hard work. Read More »

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