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Beyond Today’s Productivity and Efficiency: Enterprise Mobility Enables Long-Term Growth

One of the basic tenants of enterprise mobility is its direct influence on “now”.

When organizations implement mobile policies like BYOD and virtualized desktops, day-to-day operations can immediately improve. In most cases, the rate of return on seeing change is direct. However, the impact of enterprise mobility is not short-lived.sixsteps

Recently, we counted down the “Six Essential Steps for Unleashing the Power of Enterprise Mobility.”  Throughout the series, we provided a guide for enterprises to follow to implement broader mobility. We discussed how businesses could benefit now by untethering their global workforce and increasing productivity. The series highlighted a tactical approach to mobility, yet we would be amiss not to discuss the long-term transformational impact mobility can have on businesses. How can mobility be a catalyst for organizational growth and innovation?

Last week, I read an IT Web article by Johannesburg-based Lebo Mashiloane that discussed how BYOD and mobility are fueling enterprise growth. The article brought up a concept that is always important to keep top-of-mind: How today’s technology solutions are changing the landscape of tomorrow. Read More »

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SQL Server – Cisco & EMC leading the charge

October 16, 2013 at 3:05 pm PST

Guest post by Txomin Barturen, Senior Consultant – CTO Office, EMC Corporation

SQL Server provides customers with a vast array of technology options to address a diverse range of data and reporting requirements including extremely high throughput OLTP environments to bandwidth and time-sensitive reporting and DSS systems.  With choice comes the inevitable complexity of defining and building solutions.  Customer IT teams are invariably dealing with Service Level Agreements (SLAs) from their in internal customers.  Time and financial constraints often limit the ability of internal IT teams to spend significant amounts of time in defining, testing and implementing the broad range of environments that they need to deploy.

Jointly, Cisco and EMC have partnered with Microsoft to deliver a set of solutions that are pre-validated to deliver the requirements for customer SQL Server environments.  These solutions implement the collective best practices for server, network and storage, ensuring that customers implement a known valid configuration without the guesswork.

Fast Track Data Warehouse

Dealing with data warehouse requirements requires that solutions be designed to meet the ideal balance between performance, DW size, and cost. Design guidance from the SQL Server team dictates that the total data warehouse size be finely balanced by storage system configuration, server system consumption rate (how fast the CPUs are able to process the data) as well as the interconnectivity between server and storage to deliver at the required rate.  To match server configuration, the interconnectivity (including HBAs) and the storage infrastructure requires much design, calculation and testing across a number of disciplines.

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Summary: The We’re Listening Blog: How We’re Making It Easier to Do Business With Cisco

The We’re Listening blog series has tracked some of the new programs and capabilities Cisco is introducing to make it easier to do business with us. The corporate Ease of Doing Business (EoDB) Program drives many of these improvements, so I’ve invited EoDB executive lead (and Cisco EVP of Operations) Randy Pond to discuss some of the accomplishments and upcoming plans that will make it easier for our customers and partners to do business with Cisco.  Among those are:

  • Improvements to software licensing, including big changes to the product license registration page that allow customers to complete more self-service licensing transactions, and the roll out of the new Cisco Software Central portal, a one-stop shop for all your software licensing needs
  • Creating a more consistent negotiation and deal approval process globally
  • A renewed focus on our partners’ experience
  • Stronger focus on the role of User Experience design and philosophy in every Cisco product, policy, and process

pond_crop By Guest Contributor Randy Pond

We’ve made it no secret that Cisco aims to become the #1 IT company. And while our development teams are hard at work to bring you exciting new technological offerings in software, cloud and security, there’s another critical piece of the equation – delivering an exceptional customer experience. This is a huge priority for John Chambers and the entire leadership team, and it boils down to consistency and simplicity. Over and over again, I’ve heard customers say that doing business with Cisco can be a mind-warp of changing policies, too many steps and new obstacles to deal with. This has to change. Today, we have teams across every function at Cisco concentrated on finding and making the changes that will have the biggest impact on your customer experience.

Read the full article: The We’re Listening Blog: How We’re Making It Easier to Do Business with Cisco.

Security Awareness and Trust

Now that we’re in the midst of October 2013′s Cyber Security Awareness Month, it’s a good time to think about the connections between security awareness and trust. This discussion centers on three questions:

  • How do we trust our computers and devices?
  • How do we trust our vendors?
  • How do we trust the infrastructure?

We ask these questions mindful that information technology does not stand still and is probably accelerating. Forward progress, however, is unsustainable if we can’t trust the technologies we use. I don’t foresee any scenario where technology progress will come to a halt, but there are many ways it can fly off the rails if we’re not careful. This may sound dire, but I remain an optimist by nature and believe we can confidently move ahead if we take the time to think about security and trust and act on our conclusions. Cyber Security Awareness Month is a good opportunity to think about this, and I have more to say in the video blog post below:

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Making Video Calls Easy for Users

It’s likely that your users are already stating a clear preference for video calls, but you may not know it. Why? Because with video calling apps like Skype and Facetime, employees may be using their smartphones to place video calls over the cellular network, even when they’re in the office.

For Gen Y employees in particular, video calls are a normal and expected way to communicate. But now, employees of all ages are asking why their workplace doesn’t offer the tools and support for video calling. Read More »

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