The mobile market will be vastly different 10 years from today. We will see two and a half billion more people connected to the internet, but also 50 billion more devices. Those devices are going to have a totally different consumption profile compared with the smartphone or dongle user that we have today. We will have a mobile market with mobile internet which has got to have flexibility in terms of how it supports the massive number of devices, signaling events, and bandwidth that will occur in the future.
To manage this exponential growth in mobile data, effective small cell networks need to take advantage of both licensed and unlicensed spectrum. Small cells help operators increase coverage, capacity, and services, effectively and have already proven to be vital element in mobile networks. To better integrate licensed and unlicensed small cells, we have identified 5 fundamentals that are important to remember: Read More »
Tags: analytics, architecture, big thinkers in small cells, device, Enterprise, HetNet, mobile data, mobility, Service Provider, small cells, SON
In my last blog, A Perfect Collaboration According To The “Esquire Guy”, I talked about the importance of who we collaborate with and how we collaborate with them. Collaboration is leveraging sources of expertise to help in a decision making process. In some cases, you’re going to be in need of expertise that will come from a knowledge base or identified people. In other cases, you’re going to be defined as the expert and your opinion will be counted on during the collaborative process. Either way, you’re going to need to persuade the people you’re collaborating with.
If you’re heading up or part of a collaborative effort and you require expertise, you’ll need to persuade those experts to give up some of their time and put forth effort to support you in your endeavors.
On the other hand, if you’ve been identified as somebody with expertise there’s a good chance others in the collaborative group will have differing opinions and you’ll need to persuade them toward the validity of your advice.
In this short video “Secrets From the Science of Persuasion” by Robert Cialdini and Steve Martin, six universal principles or shortcuts are discussed. Let’s take a look at these six principles and Read More »
Tags: authority, collaboration, consensus, consistency, liking, Morten Hansen, Robert Cialdini, scarcity, Steve Martin, The Science of Persuasion
The HIPAA Omnibus Final Rule, released January 2013, greatly expands the number of organizations that must comply with HIPAA beyond the known ‘Covered Entities.’
The Final Rule expands the definition of a Business Associate to include an organization that ‘creates, receives, transmits or maintains’ PHI. Adding the term ‘maintains’ into the definition makes a big difference and will include a lot more businesses than before. The Department of Health and Human Services (HHS) estimates that 250,000 – 500,000 additional entities will be considered a Business Associate and therefore must comply with HIPAA. Read More »
Tags: Cisco Compliance Solutions Framework, Cisco Security, compliance, covered entities, HIPAA, HIPAA omnibus final rule
The wealth management industry is under transformation. In an effort to win back trust, attract new customers and retain existing ones, firms are investing in new collaborative technologies that support their business model transformation from transactions to interactions focused on client centricity. Various McKinsey research and studies have shown that those who adopt more client-centric tools and processes can increase revenues up to 20 percent and profitability up to 2.5 times. Cisco’s own research has shown that wealth management firms that adopt client centric tools such as video can reduce client attrition, especially for the critical under-55 segment. Part of this transformation involves investing in video capabilities that enable firms and their experts to touch more customers, more often and in a more intimate manner than voice and email do today.
Getting the right expert to the right customer, at the right time is crucial in being able to offer superior customer service and improve cross-sell and up-sell rates. Another critical, competitive differentiator is embedding video capabilities into the mobile channels and applications customers already use. Read More »
Tags: Cisco, collaboration, customerexperience, Financial Services, omnichannel, video, wealth management
I’ve blogged (a lot) about planning for the integration of IPv6 into your network, and I even threw in some thoughts about how to go about doing the integration. Some of the procedures discussed in earlier posts included:
Equally important is the task of setting up a lab and (in our next post) developing a test plan. Read More »
Tags: IPv6, IPv6 deployment, IPv6 Lab