Unified Contact Center Enterprise

March 17, 2015


Contact Center Analytics that Drive Customer Loyalty through Better Customer Experiences

2 min read

As part of Cisco’s connected analytics portfolio of software and services announced in December, we combine Cisco’s rich intellectual capital, knowledge base and deep network expertise with business analytics domain and data expertise to create analytical insights that deliver customer business outcomes. These network-enriched business analytics offerings across Network, Wireless/Mobility, Location, Video, Contact Center, Collaboration, […]