December 19 #CiscoChat – Reality VE: My Virtual Career at Cisco

December 13, 2016 - 15 Comments

Ever wondered what it’d be like to be a part of Cisco’s Virtual Systems Engineering team? Curious how a day in the life might look, working among this impassioned team of technology geniuses and evangelists as they enter the landscape of the future, bringing customers to the cutting-edge of virtualization, digital, and innovation? Cisco’s team of Virtual Systems Engineers (#CiscoSE) stands with our customers at the vanguard of business technology, offering solutions that change the way people live and work. And on December 19th, they want to talk to you!


Join us for our #CiscoChat, Reality VE: My Virtual Career at Cisco, on 12/19/2016 at 8:30am PT (11:30am ET), and learn about the life of a #SystemsEngineer at Cisco. The chat will include participation from Cisco employees David Timp (@Datimp), Director of Global Virtual Systems Engineering, Liat Shenser (@LiatEla), Senior Manager of Global Virtual Systems Engineering, Flavio Zanetti (@fzanetti), GVE of Strategy, Planning, and Operations, and Henry Carmouche (@henrycarmouche), Manager of Global Virtual Systems Engineering. During the chat, we’ll answer questions about Virtual Systems Engineering job roles, career paths, and overall impact on the world of digital business. Representing with an Early in Career perspective will be Justin Simons (@JustinSimons86) and Kristen Hale (@kristenhale44).


To participate in the chat:

  • Make sure you’re logged into your Twitter account.
  • Search for the #CiscoChat hashtag and click on the Live tab.
  • The chat will be moderated by the Cisco Networking Academy channel (@CiscoNetAcad) on Twitter. Be sure to follow the accounts to participate. They will begin welcoming guests at 8:30am PT (11:30am ET) and posting questions for discussion.
  • For @ replies to specific participants in the discussion, please use a “.” at the beginning of the tweet so that your question or comment will appear in your public Twitter feed.
  • If you need multiple tweets to answer a question, please preface each tweet with “1A, 2A,” etc., in order to make it easier for others to follow along with the conversation.
  • Be sure to use the #CiscoChat hashtag at the end of each tweet so that others can find your contributions to the discussion.


We look forward to a lively discussion!

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  1. There is literally no better way to expand knowledge leadership and engage the global audience than social media and virtual engagements.

  2. I Wanna join Cisco Chat

  3. hi

  4. We are live, learning and having fun to learn and find solutions.
    Joining the SE team will be amazing!

  5. Hi team! We’re so exited for today’s #CiscoChat! Bring your questions and chime in on Twitter starting at 8:30 AM PT (11:30 AM ET). Curious about #CiscoSE Global Virtual Engineering jobs? visit to check out open “Virtual” SE positions world wide! #WeAreGVE #WeAreCisco

  6. Looking forward to join the discussion

  7. Just I have poor internet connectivity in the University am working in.
    Please could you send all the Session Contents via my Email.

  8. In a Digital Era, How do we make the difference between Real and Virtual?
    The Cloud is it virtual or real?
    Questions that I have some idea as answer. But would like other points of view.

    • Hi Agbetoho, interesting question, potentially very philosophical. Depending on the understanding of virtual. In the true sense we are not virtual, we are people delivering tangible services. The virtual element is that we are not physically onsite or present. The cloud by the definition sits out there somewhere and provides real services.

  9. It seems cool that they are explaining to role of a systems engineer for Cisco! …i am strongly considering creating a Twitter account to participate, especially since it seems to be coming from PST or west coast.

    • Hi Daniel, I am part of the Global Virtual Engineers family, based out of Amsterdam and will be one of the hosts so not only PST, West Coast 🙂 chat later!

  10. Am looking forward to join the discussion

  11. This is all fine and good. However the Netacad needs to move to a real Helpdesk model. This social media for support model is atrocious. The fact that you have untrained 3rd party staff who can’t answer questions correctly puts the Netacad in a poor light.
    Go back to the old support model and kindly look up what an SLA actually is. It’s a global academy running 24/7. Not American business hours Monday to Friday.

    • Hi Andy, Thanks very much for your input, would really like to understand what’s behind your concerns and how we could best address this. We will reach out to you shortly.

    • Hello Andy. In today’s session, we’ll be focusing on pre-sales, virtual systems engineering delivery models, and how they are meant to compliment our existing systems engineering teams today. Support for pre-sales models is offered 24×5, globally, and in a variety of different languages internationally. We’ll also talk about where our systems engineers come from, and how those interested in becoming systems engineers can pursue career possibilities as direct hires at Cisco.