Collaboration tools have become part of everyday work and their importance has grown significantly in the past decade as they play a key role in shaping our work lives and how we learn. Productivity often equates to a great collaboration experience – and Webex by Cisco is the world’s leading tool used by global enterprises for video meetings, messaging, file sharing, and whiteboarding.

With Cisco SD-WAN, we are committed to delivering superior user experience for business-critical applications like Webex through our cloud networking solution – Cloud OnRamp for SaaS. The solution ensures the best path for the SaaS application traffic through path-probing algorithms. To enhance the end-user experience, it is important for customers to identify application issues and network administrators to effectively distinguish between network and application issues for troubleshooting and diagnostics, before impacting users.

Cisco SD-WAN and Webex have integrated to provide enhanced network capabilities. With the Cisco IOS XE 17.10 release, integration with Webex enables network operators to visualize application telemetry statistics for Webex in Cisco vAnalytics, providing enhanced visibility and deeper insights into application performance. This will allow users to view key performance indicators (KPIs) such as loss, latency, jitter, resolution height, frame rate, and media bitrate through a highly visualized Webex 360 dashboard integrated into vAnalytics.

Webex Optimization
Figure 1. Webex optimization with Cisco SD-WAN Cloud OnRamp for SaaS

The integration significantly improves user experience as application feedback from Webex will ensure collaboration experience irrespective of time and location. Network operators can track historical trends, establish benchmarks in application performance, and proactively recognize and resolve network or application problems across their global offices so that the user experience is not impacted.

With this Cisco-on-Cisco collaboration, we are bringing together the best of Cisco SD-WAN and Webex to deliver a unified IT experience, excellent network, and enhanced application experience to our customers. Our ongoing innovation and drive to serve our customers with best-in-class capabilities will continue to add value to enterprises globally.

Additional Resources:
Cloud OnRamp for SaaS white paper
Cloud OnRamp for SaaS FAQ
Boost Hybrid Workforce Productivity with Cisco SD-WAN and Webex
Cisco SD-WAN Cloud OnRamp
Cisco SD-WAN Analytics
Cisco SD-WAN


Piyush Raj

Senior Product Manager

Cisco SD-WAN Cloud Networking