For nearly 30 years, the Cisco Learning and Certifications organization has been an industry leader with a rich history of developing networking careers by providing cutting-edge technology training to businesses and IT professionals. We are driven by our passion for customer success, but a positive customer experience in a multi-vendor solution world can be challenging. So, we set out with the sole purpose to improve the learner’s experience and knowledge, focusing their talent on transforming their careers and businesses, faster and further.

Today, our legacy of learning innovation continues as we prepare for Cisco Live Melbourne next week in Melbourne, Australia! If you are heading to Melbourne for Cisco Live, be sure to visit the Learning and Certifications area for a personal demo of our new learner-first digital experience. We call it Cisco U.

Preview a true learner-first approach to learning at Cisco Live Melbourne

Learner-first training in the Cisco U. Theater at Cisco Connect LatAm
Learner-first training in the Cisco U. Theater at Cisco Connect LatAm.

Don’t miss the chance to take a closer look at what Cisco U. can do for you, your team, and your organization. Join us at the following Cisco U. Lightning Talks in the CX Stand during Cisco Live Melbourne, December 6-9, 2022.

Cisco U. | Tech learning, shaped to you.

  • Tuesday, Dec. 6 | 4:30 – 4:45 PM | CX Stand
  • Wednesday, Dec. 7 | 6:30 – 6:45 PM | CX Stand
  • Friday, Dec. 9 | 11:30 – 11:45 AM | CX Stand

Visit the Session Catalog to explore all Cisco Learning and Certification sessions during Cisco Live Melbourne.

And, be sure to stop by the Cisco U. Theater in the Learning and Certifications area to see more tech sessions from our team. Theater topics include automation, cloud, certifications, networking, Meraki, and Continuing Education. Sessions will take place on Tuesday from 3:30-5:30 PM, Wednesday from 1-5 PM, and Thursday from 10 AM-3:30 PM.

What is Cisco U. learner-first training?Users have many learner-first training options to personalize their learning with Cisco U.

Cisco U. is a digital learning experience built around the learner; with quick-start pre-skill assessments, modular learning, advanced search, and a focus on goal setting, it is designed to work for everyone’s unique journey.

With personalized recommendations and feedback, plus learning in the moment of need, Cisco U. can guide learners to the right role or solution, helping them grow their skills, to accelerate their business transformation.

Cisco U. guides learners and teams to their tech learning goals. Whether you need training to seek a certification, role, or solution, we have you covered, with courses, a vibrant community, and deep content for both Cisco and third-party technologies, shaped to how you learn. 


“Cisco U. helps our customers to discover and learn the key infrastructure as code concepts to adopt Cisco Intersight Service for HashiCorp Terraform. As one of the first partners to offer our trainings with Cisco U., we look forward to expanding on our joint customer success and driving community engagement.”

—Brent Holden, Vice President and Global Field CTO, HashiCorp

Cisco U. learner-first features 

Our community of 1M+ learners helped develop Cisco U. by placing emphasis on:

  • Goal-based learning paths can guide learners toward certifications, help them earn badges, and allow them to track their progress; role-based paths build specific skill sets, provide faster completion times, and reduce repetitive learning.
  • Solution-based learning is crafted around Cisco and adjacent technologies to form comprehensive learning paths, including security analyst, network automation, and hybrid cloud content with contributions from Cisco partners like HashiCorp and Skillsoft.
  • Project-based learning enables topic-specific training, ensuring everyone starts a project with the same foundational knowledge set.
  • AI-driven recommendations and machine learning (ML) personalization options get more refined the more learners use Cisco U.
  • And much more! 

How learner-first training drives customer experience

According to Thimaya Subaiya, Senior Vice President and GM, Customer Experience at Cisco, “There are a lot of people involved in the customer experience. It’s not just one company. It’s the partners involved, it’s the customers themselves. If you look at today’s world, especially in a cloud-based world, nobody is depending on one vendor to solve their problems. Companies can depend on 50-100 vendors, in some cases, to solve various problems.”

Cisco U. makes it simple for our learners to thrive in our modern, multi-vendor world. By offering Cisco learning content, alongside third-party training, Cisco U. delivers an inclusive learner-first training experience.

“Cisco U. provides an end-to-end solution learning experience that showcases rich learning content.  Through our shared vision for transformative learning experiences, we have expanded our strategic partnership with Cisco to reskill, upskill, and help learners worldwide achieve their goals and help organizations adapt and grow.”

—Eric Stine, Chief Revenue Officer, Skillsoft

Cisco U. at Cisco Live Melbourne

Will you be at Cisco Live Melbourne next week? Leave a comment below and let me know which sessions you plan to attend. I look forward to seeing you there!

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