More than 250 million patients indirectly interact with Epic through their electronic medical record (EMR). So, if you live in the U.S. like me, there’s a high probability that when interacting with medical professionals, Epic is part of that experience as the software helping physicians and clinicians to be more efficient when spending time with you.

Cisco, Intel, and Citrix bring simplicity and flexibility to Epic EMR deployments

Physician’s time with patients is precious. So, any productivity gains achieved by streamlining common tasks can improve the quality of care and the patient experience. Therefore, IT departments within healthcare organizations must deliver finely-tuned infrastructure to support the elaborate requirements of deploying Epic software.

Our long relationship with Epic

Cisco has developed a strong business relationship with Epic. Because of this, we understand the rigors and complexities of supporting its application suite. Over the years, Cisco Unified Computing System (UCS) platform has been successfully deployed at many Epic customers.

A couple of years ago, we extended our support for Epic’s front-end application, Hyperspace, to Cisco’s Hyperconverged platform, HyperFlex. We did this to further simplify and accelerate deployment. Hyperspace is often delivered as a virtual environment and when combining Citrix Virtual Apps and Desktops with HyperFlex, you end up with a powerful virtualized solution for delivering state-of-the-art user experience while providing IT with flexible scaling and simplified infrastructure.

Bringing Hyperconvergence to EMR

Now we are extending our solution to support end-to-end Epic deployments on Cisco HyperFlex for small community hospitals and medical practices.  The Cisco HyperFlex All NVMe configuration with Intel® Optane™ technology was recently tested and exceeds Epic’s operational database performance requirements for small community hospitals or medical practices. In this solution the InterSystems Caché database resides on Intel 3D NAND NVMe SSDs with acceleration of the caching provided by Intel® Optane™ SSD, taking advantage of this innovative new storage and memory technology.

HyperFlex advantage

This solution enables organizations to scale their Epic deployment easily. It is a non-disruptive way to accommodate growth by leveraging the flexibility of scaling compute and storage resources independently. Our native snapshot and replication capabilities integrate with leading data center backup and recovery tools to protect your Epic deployment.

End-to-end lifecycle management with Cisco Intersight lets you install, configure, manage, and monitor your Epic infrastructure. We integrate the entire hardware stack for lights-out, zero-touch deployment. No other vendor offers this capability.

If you are currently running your Epic EMR deployment on legacy RISC architecture, consider moving to a hyperconverged infrastructure, as it offers a high-performance platform that costs less to acquire and maintain.

In summary

Our end-to-end Epic deployment solution with Citrix Virtual apps and desktops and Intel Optane technology brings the flexibility and simplicity of hyperconvergence to small community hospitals and medical practices allowing them to deliver exceptional user experience to clinicians and administrators at a lower cost.

For more information

Follow us on Twitter




Barbara Casey

Senior Executive Director, Healthcare

Americas Business Transformation