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“Education then, beyond all other devices of human origin, is a great equalizer of the conditions of men – the balance wheel of the social machinery.” – Horace Mann, 1848

Mann, is he right. Education paves the way to opportunity and higher living standards. And today we recognize a technology with a similar power – the Internet. It’s been just twenty years since the spread of the commercial Internet, and evidence of its impact on employment, productivity and social development is all around us. But a major hurdle hinders the extension of the Internet’s benefits to more people: a worldwide shortage of skilled Internet technical (IP) professionals who ensure network connectivity for our homes, businesses, governments and economies.

Today Cisco participated in the launch of the 2014 Global Talent Competitiveness Index report, “Growing Talent Today and Tomorrow,” in Davos, Switzerland. And in Chapter 4 of the report, we specifically detail the shortage in IP networking professionals across 29 countries we most recently analyzed.

The headline: The shortage of skilled IP networking professionals will be at least 1.2 million people in 2015. In some countries, such as Costa Rica, the UAE and Saudi Arabia, there may be over a 45% gap. Even where countries have a relatively low shortage (e.g. Australia and Korea), the gap ranges between 10 to 20%. And in all countries, the networking skills gap is growing – due to increasing connectivity, the Internet of Everything, rising digitization of all business activity, globalization of trade and travel, and economic growth.

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So what can be done to close the Networking skills gap and ensure the benefits, and opportunities, brought about by the Internet continue to spread to more people on the planet?

When it comes down to it, specific programs and targeted policies are needed to expand the total pool of qualified people. More effort is needed to expand the total pool of qualified networking talent by: 1) increasing the number of new Networking employees (graduates); 2) encouraging and enabling mid-career professionals to transition to ICT and Networking; and 3) increasing a country’s total talent by encouraging immigration. The policies and programs created to achieve these results should:

Integrate more technology training into educational curriculum. Expand efforts to increase the number of trained ICT professionals from universities, vocational programs and technical training centers, particularly by integrating elements of computer science (CS) and IP networking into general education curricula at the primary and secondary levels. And ensure that when CS and networking courses are offered, they also are eligible to fulfill graduation credit, as opposed to only being peripheral electives.

Increase mentorship opportunities. Mentoring students provides opportunities to experience and learn about careers in technology related fields. Programs like US2020 aim to match one million STEM mentors with students at youth-serving non-profits. Girls Who Code is another shining example. The program involves summer training for girls in high school centered on project-based computer science education with real-world tech industry exposure.

Reduce limits on the number of temporary and immigrant visas for skilled workers. Current immigration policies directly impact the immediate supply of skilled networking employees. Applications for H-1B visas in the U.S., for example, consistently reach their annual prescribed limit within a week of becoming available.

Implement successful technical training program, particularly through public private partnerships. Tailored training programs can accelerate the number of skilled networking employees that enter the global workforce. Cisco’s own Networking Academy Program prepares students for entry-level ICT jobs through the PPP model. To date, globally it has trained over five million students, 92% of whom obtained a new job and/or further educational opportunity following their graduation from the Academy.

While the presence of the IP networking gap highlights a missed opportunity for countries to reach potential economic growth, with dedicated public policy, specific training programs, and public involvement on the part of governments, citizens and private enterprise, we can solve the talent gap.



Authors

Robert Pepper

No Longer with Cisco