A poem for virtual education heroes of 2020 

T’was the last class before Winter Break, and all through educator houses 

Computers were shutting down, a rest for keyboards and mouses 

We’ve earned a holiday break more than ever, time for lights and for cheer 

And time to reflect on what was accomplished this year

Educators were warriors, the backbone of support our students needed 

Who knew educators could rise to this occasion? No doubt, we did. 

Classes looked like never before, lesson plans could not have expected 

That soon, Webex would be how students and teachers connected. 

Teaching styles were tested, as we embraced Hybrid Learning 

Who knew “Virtual Educator” was a badge we’d all be earning

It started out scary, “How will we keep students supported?” 

Somewhere it became almost fun? On video, together we laughed until we snorted. 

On grid video! On whiteboarding! On virtual background changing! 

On Mute All! On messaging! Oh, the skills we wound up gaining! 

With some toys and tools from Cisco, to get the right tips 

Live training classeslesson planning tools, and virtual field trips

Educators were the heroes of this year; so much resilience shown 

We look back, realizing how much we’ve learned, and how our students have grown 

Though dreams of a safe return to class and normalcy dance in our heads 

We’ve created a lasting impact, growing student access to learning instead 

It’s thanks to YOU, dear educators, that we’ve made it through 

So we at Cisco, pause with love, to offer a heartfelt Thank You

As we break from computers, to hold our families tight 

I wish Happy Holidays to all, and to all a good Winter Break.

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Suzanne Phillips

Education Business Development Manager

Global Industry Solutions Group