Cisco Blogs

Bold Sound for Open Workspaces: Cisco Headsets

- March 8, 2018 - 7 Comments

This post comes from John Reeder, director of product management, UC Technology Group at Cisco.

For years, I sat in a private office and used a speakerphone for most of my meetings. Everything changed drastically when my team and I moved into an open workspace. The new work environment presented a new set of challenges. There was noise coming in from all directions.

When I spoke with our customers, I realized you too have been struggling with this shift. So, I knew we needed to help.

We sell millions of IP phones every year. We know that many of these IP phones go into open workspaces. And we want to deliver the best collaboration experience for these noisy work environments. This is why we created the Cisco Headset 500 Series.

Amplifying sound quality

We are excited to announce a new professional range of headsets for Cisco IP phones and soft clients. Cisco meticulously designed the headsets to help you stay focused in noisy environments. They are ideal for people who work side by side in contact centers and open spaces.

“What sets these headsets apart in the market is the quality of the audio experience given the lightweight design.”
–Richard Bayes, Liberty Technology

Now you can enjoy peace of mind knowing your headset is compatible with Cisco IP phones and soft clients.

These reliable headsets offer superior audio quality, noise-isolation technology, and lightweight comfort.

“What sets these headsets apart in the market is the quality of the audio experience given the lightweight design,” says Richard Bayes, senior director of engineering for Liberty Technology and a beta tester. “Typically headsets with such rich audio are a whole lot bulkier and not as comfortable to wear.”

Promoting collaboration

When you connect your Headset 500 Series to your Cisco IP phone, the phone automatically detects the headset. Match the Cisco Headset 500 Series with your Cisco IP Phone 8800 Series and the interface guides you through a simple set-up process.

8800 Series IP Phone

Cisco’s new headsets integrate with the 8800 Series IP phones.

It doesn’t get any easier. The seamless integration of Cisco’s new headsets with the IP Phone 8800 Series is one way we are making products that work with you and for you.

Key facts about Cisco Headset 500 Series:

  • Includes two wired headset options: a single and dual earpiece
  • Supports Cisco IP phones, Cisco DX Series, Cisco Jabber, Cisco WebEx, and Cisco Spark
  • Optional USB headset adapter offers automatic software upgrades and in-call presence indicator
  • Audio customization settings allow you to adjust how you hear callers and your voice volume level
  • Estimated average selling price is $90 to $120 depending on model selected

I have been using my new headset in my open work area and loving it. Try it out for yourself and let me know what you think.

Learn more about the Cisco Headset 500 Series

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  1. Sounds like a pretty cool option for open workspaces.

  2. Hopefully tested with each new Jabber Version, Windows etc. service pack and driver compatibility also after coming from standby mode to active again....

    • They are tested to be compatible with Jabber and phones - if you look at the data sheet they call out compatible versions. That's obviously not for the part that it is a headset as much as it is the USB driver, call control, and presence indication.

  3. Cool! need lil more diversity in the ad tho. @_@

  4. Those are nice looking headsets......take my money!

    Hi, When will wireless be available Regards

    • Wireless will be available mid year!