TechWiseTV

October 4, 2013

TECHWISETV

Hack, Whack, Chop that…firmware…

I had a customer at Interop NYC yesterday ask me if I still hack stuff? Still?!?! Of course!! It’s something that’s just in your blood daddy-o! I just like to hack stuff. It doesn’t matter really what it is, I just enjoy the challenge of figuring out how stuff works and how to bypass certain […]

September 20, 2013

TECHWISETV

Contact Center: Experience Matters

Our latest episode is out!  This one is all about the Contact Center and we spent a lot more time showing examples of Social Media integration.  Everyone agrees that ‘the internets’ are a huge watering hole of opinions and valuable business data…but its overwhelming when trying to figure out just how you might leverage it. […]

September 18, 2013

TECHWISETV

The Making of TechWiseTV Episode 133; Call Center Software…Experence Matters…

It’s certainly true that voice isn’t my favorite technology. Not that is bad or that I dislike it…it just doesn’t hold my interest like routing and switching or data center or even wireless. Man I just fall all over myself on that stuff!! When we are asked to do a TechWiseTV episode, the first thing […]

September 11, 2013

TECHWISETV

My Top Three Fav Cisco Features!!

We all have things we love and hate about our job. Sometimes it’s silly process stuff like TPS reports…but many times the good far out weight the bad. Just like picking out who to go out fishing with. Folks are gonna get on your nervous and make you want to hit them with the boat […]

August 28, 2013

TECHWISETV

The Soundtrack of Technology

I’ve mentioned before that I grow up around a very musical family. I remember on Sunday’s sitting around on the porch with the whole family playing music. Heck anytime I go back home to Tennessee, we go and play music until early in the morning. Now I was never much of a musician at all. […]

August 20, 2013

TECHWISETV

It’s Just Something That’s In Your Blood

I love being an engineer. I mean I really friggen dig it man. When I was a kid, I would take apart everything I could to see not only how it worked but to see if I could mod it and make it do different stuff. It started out small with radios, CB’s, Antennas, then […]

August 13, 2013

TECHWISETV

TWTV Gear review: LEAP Motion Controller

I saw the pre-sales video on how the LEAP Motion Controller was going to change everything about interfacing with a computer. It sure looked cool and for 80 bucks, heck man, I willing to change the world for that amount…as long as I don’t have to do anything else. So I preordered this device and […]

August 6, 2013

TECHWISETV

TechWiseTV Episode 131 Network Game Changer

I gotta be honest here. I not a big fan of many of our marketing programs here at Cisco. Well, really it’s the launch vehicles that I think are too flowery and silly to be honest. I’m sure analyst clap their hands with glee.   I like that aggressive attack style of marketing that challenges competitors […]

July 30, 2013

TECHWISETV

My Top 5 Networking Pet Peeves

I was sitting in a small tapas café in Barcelona with Robb and his wife enjoying a plate of Jamon Iberico. It’s amazing ham served with tomato bread and it is the best ham I have ever ate in my life.  Oh man, one slice in your mouth and your taste buds sing like David […]