Elaine Lopes

Business Operations Manager

Customer Experience

Elaine Lopes, CCIE #4478, had more than 20 years of experience in networking, 14 of them with Cisco networks, before starting her product management career. She is CCIE certified in Routing & Switching and Service Provider, and also holds the PMI's PMP certification.

As Expert Exam Program Manager, she worked on many CCIE certifications through their design, development, implementation and maintenance phases, using her process improvement, innovation and data analytics skills. Elaine is currently the Exam Program Manager for CCDE and CCAr and is based in Sao Paulo, Brazil, and she’s passionate about how lives can change for the better through education and certification.


May 11, 2022


CCDE and the Timelessness of Good Network Design

4 min read

Distinguished by its timeless network design principles, the CCDE's legacy lives on in the latest CCDE v3 blueprint.

January 23, 2020


Zero to Hero

4 min read

Why has Elaine Lopes chosen to stay at Cisco for the past 20 years? She shares her journey, and those reasons, in this post!