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Six Success Factors for Unified Communications Solutions

August 27, 2012 at 10:53 am PST

On August 29, I’ll be joining Zeus Kerravala of ZK Research for an on-line briefing on his research regarding Cisco and Microsoft Unified Communications products and services. While making my preparations for the webcast it got me thinking about how customers should approach Unified Communications strategies, investments, and projects irrespective of any vendor-related decisions. In discussing Unified Communications solutions with customers, I recommend that they keep six success factors firmly in mind in charting course for highly effective solutions.  Read More »

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Cisco Continues Its Leadership in Driving Flexibility and Productivity for Telepresence End Users

Productivity and flexibility are key words that we hear many times in the work place.

What do they mean to IT administrators in relationship to telepresence meeting room scheduling? In the past this was a complicated process that meant that Microsoft Exchange server had to be taken off line to do this type of upgrade. Now with a new feature capability from Cisco TelePresence TMSXE, IT administrators can install TMSXE quickly and easily with step by step instructions without impacting Microsoft Exchange during the upgrade. This means there is no impact to end-user’s productivity because the upgrade is seamless and transparent to them. TMSXE continues to empower end users by giving them more control and flexibility to schedule telepresence meeting rooms when and where they need without needing IT support to do so. TMSXE frees up IT resources to focus on more pressing issues vs. having to be the telepresence meeting room scheduler for an organization. Read More »

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