Recently Mashable posted an article on 5 common ‘Community Killers’. Since December marks the season of giving, here are 5 Tips for Community Managers on how to survive the holiday season.
1. Be prepared for the holidays! While this typically means running out to get extra gifts for unexpected guests, for community managers, you can prepare for the holidays by understanding there will be a drop in participation. With in-laws visiting, holiday door busters and an overwhelming rush to deck the halls, your members have their hands full. Acknowledge this busy season and don’t be disappointed if your dialogue isn’t so lively.
2. Silent Night(s). Community members will most likely be juggling holiday parties, school plays, and vacation days during this busy time. Make sure everyone is on the same page and set some ‘quiet hours’. Alleviate some holidays stress and let them know it’s okay to be offline.
3. Deck the Halls. While members are preoccupied with the hustle and bustle of the holidays, use this time to review your community. Have members been asking for new enhancements? Explore your space and, if you need an update, get it in while members are dreaming of sugar plums dancing in their heads (Hopefully you can do this during #2’s silent night).
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Tags: Cisco, communities, community, fun, Holidays, mashable, MCC, My Cisco Community, operations, Support Forum
Even though the “World’s Most Interesting Intern”, Greg Justice is back at school, he wants your nomination to help Cisco be a finalist for Mashable’s Most Creative Social Media Campaign category. Check out Greg’s video below asking for your nomination as well as directions on how to nominate the “World’s Most Interesting Intern” video blog series.
It’s been a little over four months since the world was first introduced to the “World’s Most Interesting Intern.” During his summer internship, Greg created fun video blogs to showcase Cisco’s intern program and ask other interns outside of Cisco to submit video responses on why they are the most interesting interns.
Since then, Greg’s videos have received over 170,000 total YouTube views, 1,200 tweets and 1,700 facebook shares. In Q4 (which runs from mid-May to the end of July), total visitors to The Platform blog increased by 34%. Over 10 different interns submitted video responses and a good number of publications also wrote about the social media campaign including MASHABLE, the Wall Street Journal and B2B.
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Tags: mashable, social media, world's most interesting intern