Local governments are now eagerly discussing how to utilize information and communications technology (ICT) investment to advance their economic development plans. Topic awareness has increased, and yet total comprehension and plan execution is still a work in progress. Regardless, we’ve seen notable progress.
Back in 1997 I managed the public sector account teams for US West in the state of Arizona. It was my responsibility to understand and support the ICT needs and wants of our local government, education and public safety customers.