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Cisco’s Collaborative Community Platform Transforms the Process for Creating Expense Reports

November 18, 2011 at 12:00 pm PST

In many organizations, creating expense reports can be time-consuming and frustrating for employees. Cisco was no exception.  Employee feedback over time and recent usability studies confirmed user dissatisfaction with the process for creating expense reports, especially around usability of the existing tool on the corporate intranet, and the volume of audit and policy violations employees experience during the process.
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