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When Work Goes Beyond “Work” – Making the Human Connection

“What are we going to do? How are we going to keep in touch?” asked Laurie Leiker, the Director of Training and Development at Transcend Services.

Transcend is a leading provider of clinical documentation solutions for healthcare organizations. Located in Atlanta, GA, Transcend Services is a public company serving more than 250 hospitals and health systems, with a workforce of 1,950+ domestic medical language specialists (MLSs).

Interestingly, more than 75% of the employees at Transcend Services work offsite with 100% of the training department team working remotely. They use WebEx Training Center to keep in touch so despite their geographic distance, they are still close.

Life Happens, Creativity Ensues

Working remotely this is still a tight team. “We work together but we also care about each other outside of work,” Laurie explains.

When a maternity leave started before it was expected, the team got worried. Read More »

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