Abdul Halabieh

Abdul Halabieh is a User Experience Architect with Cisco Services who has extensive expertise in crafting online strategy to address business needs and delight intended users. Currently, Abdul is responsible of the overall user experience for the support site within Cisco.com. He applied the Task Based Navigation approach which he pioneered at his days at HP, and now has become an industry navigation standard for support sites. His next focus is setting the personalization strategy and driving the execution plan through user research, story boarding, detailed design, BRD, and metrics.