The network at my workplace is getting really fast these days. I cannot believe that as soon as I hit “Download” to pull a 50 MB
Get to know the new Cisco Catalyst 3650 Switch
video file from a server to my laptop, the browser immediately says “Download is complete.” Wait, isn’t that supposed to take a few minutes, or at least a few seconds? Wireless is also getting dramatically better. Not too long ago, wireless was “nice to have” and only as a secondary means of network support. Today everyone’s expectation is that “wireless has to work”. Whether I plug in to my wired docking station, or move to a conference room with wireless, everything just works equally well. Is that your experience, too? If not, the newly announced Catalyst 3650 switch will make that happen for you very soon. There’s much more to it, but supporting gigabit desktop and 802.11ac is just a simple example of how the Catalyst 3650 can dramatically enable high quality user experience.
I have been getting a lot of questions about advocacy so I want to take a few minutes to share my thoughts. I often hear people use the terms “influencers” and “advocates” interchangeably. While there are similarities between these two groups, in my opinion they’re not necessarily one and the same. You may have a different viewpoint on this, and that’s fine. What I’ve discovered is people define these terms differently which results in mixing these 2 groups. Taking some liberties with Ant’s Eye View’s (AEV) definitions of advocates and influencers, this is how I would like to describe them:
An influencer is someone who actively shares their opinions and expertise through their (large) personal and professional networks. An influencer is someone that can cause an effect without apparent exertion or force. Most common examples include analysts and media.
An advocate is someone who proactively defends, promotes and participates in the public conversation for a particular brand, product, service or cause. An advocate is someone that has positive affinity toward and stands behind a brand, product or cause. Most common examples include your most passionate customers and general brand aficionados.
Ever step into a small-town “mom and pop” store? The owners seem to know everyone in the community, along with their individual needs, likes, dislikes, and current life situations.
It’s not easy to scale that kind of old-fashioned customer intimacy to a larger retail setting, online or off. But in the Internet of Everything (IoE) era, the same technology that is leading us headlong into the future may also help us take a step back. In the process, it may go far to improve customer experience and cement brand loyalty.
While IoE can’t conjure a kindly couple to help with a purchase, someday soon you may enter a store, bank branch, or car dealership and be guided through the steps of the process via your smart device. You’ll be greeted at the door with a personalized message. And while you’re browsing, talking to a salesperson, or engaging with an expert, you will receive content automatically to support your customer journey and your eventual buying decision. All of these suggestions will be rooted in your past purchases and browsing history, and reflect your individual needs, likes, dislikes, and current life situation (sound familiar?).
Like Cisco, we believe that human networks and technology can play a significant role in transforming people’s lives. At Grameen Foundation, our mission is to connect the world’s poor to their potential. Poor people are already resourceful, clever, and hard working. They have to be in order to survive. So imagine if we could connect their ingenuity to tools and information designed specifically with their needs in mind. In fact, we do that every day.
Here are four examples of the amazing things that happen when you connect the unconnected.
Connecting Poor People to Savings Accounts
Most banks don’t reach the rural poor to offer them a safe, convenient way to manage their savings. Grameen Foundation works with microfinance banks in India and the Philippines to offer mobile phone accessible microsavings products for the poor, reaching more than 800,000 households since 2010.
It’s hard to believe but it’s ten months since I first blogged on Cisco Domain TenSM, which is Cisco Service’s framework to guide you on your path to data center and cloud transformation. I’ve now covered all ten domains of this concise and powerful model. I’ll now collect all articles -- including my most Cisco Domain Ten article around the breadth of SDN adoption challenges -- into this one article as a useful summary. So forgive the brevity and please do dive into the links/URLs for more information if indeed you missed these articles first time. And if you’ve read every article and watched our VoDs, please do let me know what you thought of the series -- oh, and thanks!
Going back, now, I started in December 2012, with our launch of Cisco Domain Ten, where I set the focus for my series of articles as cloud transformation. Let me summarize each article with (and for those that know me you’ll know this is a struggle ) just one sentence with the key message from each blog/domain.