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Not to be missed at Cisco Live: Medianet Network and Application Management Solutions!

June 19, 2013 at 11:49 am PST

I am just so excited for Cisco Live US next week! As we give the final touches to our demos and presentations, I am already thinking about what to pack. (Yes, you read my mind – which shoes should I bring? How many pairs do I need? Oh, and how will my hair behave with the humidity? :-) )

Joking aside, one thing I know for sure:  it will be hot in Orlando! Outside the conference center as well as in the booths of the medianet CDN partners!

As you visit the World of Solutions, please make sure to stop at the booths of our CDN partners. They will be showcasing medianet solutions and you can see first-hand how their great tools bring to life the medianet capabilities to help your organization with deployment, management, troubleshooting and improving quality of experience of video and collaboration deployments.

  • ActionPacked! Networks booth #201:
    • Besides all the great features in their product LiveAction 3.0, they will be showing their support of Cisco MSI API which allows the identification and monitoring for MSI capable endpoints. Read More »

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#EngineersUnplugged S3|Ep1: Cloud Workloads

June 19, 2013 at 9:52 am PST

Welcome back! Season 3 of Engineers Unplugged starts now. The premiere episode  features Aaron Delp (@aarondelp) and Giles Sirett (@shapeblue) discussing the evolution from traditional to cloud workloads. What are the costs, the barriers to entry, and the reasons to change? Great discussion about the pros, cons, and the future. Watch and see:

Is that unicorn unwell? Thanks to Aaron Delp and Giles Sirett for taking the Unicorn Challenge on Engineers Unplugged.

Is that unicorn unwell? Thanks to Aaron Delp and Giles Sirett for taking the Unicorn Challenge on Engineers Unplugged.

Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)
  2. Subscribe to the podcast here: engineersunplugged.com
  3. Follow the #engineersunplugged conversation on Twitter
  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja
  5. Practice drawing unicorns

Applications, scale, resilience, software defined--the buzzwords are addressed and whiteboarded. What do you think? Agree or disagree with Aaron and Giles? Post a comment or join the conversation on Twitter. For more behind the scenes, join Engineers Unplugged on Facebook.

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Managing a Massive Voice Infrastructure with Cisco Prime Collaboration

Cisco IT monitors and manages a huge voice infrastructure, with over 200,000 UC endpoints, and the Cisco Prime Collaboration solution helps us do this work efficiently.

For example, a common problem for my team is identifying which devices are provisioned in the Cisco Unified Communications Manager (Cisco UCM), but are no longer in use. This issue is getting more complex as Cisco employees have multiple devices associated with their one directory number. In a typical case, a salesperson might have a desk phone and a Cisco TelePresence personal video endpoint in the office, another phone in their home office, and use Cisco Jabber clients on a laptop and smartphone at home, at customer sites, or while traveling. Cisco Prime Collaboration lets me easily view this information and verify that the employee is actively using all of these devices.

Hardware phones in particular can become inactive when an employee leaves or transfers and no one else moves to that desk. Cisco Prime Collaboration lets me easily identify and remove that phone. We can also detect which employees haven’t downloaded the latest Jabber client version and encourage them to update their devices to the currently supported software.

Cisco Prime Collaboration gives me a very easy graphical interface to see into the whole global network, and then allows me to drill down to any components to see what’s going on.

Figure 1:  Sample CPC Network Topology, enabling drilldown on each location and device

CPC Voice Jim Marshall - Figure 1 of 2 Read More »

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Telework Gives FEMA a Helping Hand

June 19, 2013 at 9:21 am PST

For one week this last March, hundreds of thousands of workers from around the world made the commitment to telework. This year’s Telework Week resulted in a 91 percent increase in involvement in 2011, with more than 130,000 total pledges! These record numbers really show the momentum of telework in both the public and private sector. And speaking of public sector -- 82 percent of this year’s pledges came from federal employees.

One agency in particular saw resounding success from the initiative -- the Federal Emergency Management Agency (FEMA). FEMA’s goal to prepare for and respond fast to natural disasters and mobilize massive resources as needed makes it vital for the agency to be mobile. So FEMA has embraced an expansive mobility initiative including an increased focus on telework. During this year’s Telework Week, 3,300 of FEMA’s 5,500 full-time employees logged more than 46,000 hours of telework. Read More »

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Cisco Partners: How Well Can You Adapt and How Quickly?

If you heard Padmasree Warrior, Rob Lloyd and Edzard Overbeek during Day 2 of Cisco Partner Summit, you know the overall focus was on Cisco technology strategy, innovation and services. Padma and Edzard shared additional thoughts with the Cisco Channels social media team during interviews at the event, and so did Rob – particularly as it relates to Cisco’s unique value proposition to customers and how Cisco and partners can offer simplicity, flexibility and agility when designing solutions.

Let’s hear what Rob, Cisco President, Development and Sales, wanted to make sure Cisco partners took away from their time at Partner Summit:

Read on for more insight from Rob. Read More »

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