“Improved transparency of [our] IT infrastructure. Greater automation thanks to cloud-managed IT. Simplification of processes.”
— IT Security Manager, Germany

At Cisco, we believe that by simplifying technology and improving the way people connect, we can give passionate people the freedom to focus on their missions, and ultimately, do amazing new things. To us, there are few things more gratifying than witnessing our customers’ experiences, whether they’re securely connecting hybrid workforces or constructing smarter, more sustainable workplaces.

Meeting this goal year after year requires a constant focus on the voices of our customers, listening as carefully to their successes as well as their setbacks. We listen closely to all our customers, from the largest to the smallest, and we’re constantly looking for ways to help them solve problems in new ways.

That’s why I’m feeling particularly thankful today. Our customers have spoken again, and loudly, and I’m excited to announce that Cisco has been recognized as a Customers’ Choice in 2022 Gartner Peer Insights “Voice of the Customer” for WAN Edge Infrastructure. Peer Insights is Gartner’s peer-driven ratings and reviews platform for enterprise IT solutions and services covering over 300+ technology markets and 3,000 vendors.1

The reviews supporting this distinction were submitted over the last 18 months—a time when organizations have invested in SD-WAN as a critical foundation for their networks during one of the biggest shifts in networking, operations, and business that we’ve ever seen. To all our customers, I want to say a heartfelt “Thank you” on behalf of every Cisco employee. You have trusted us with your networks, your data, and your feedback. We appreciate all of that, and it’s an honor to be part of your journey.

Here are some of the things you’ve said:

Cisco SD-WAN

Cisco SD-WAN successfully transformed our complex WAN environment using existing hardware.

“Deploying Cisco SD-WAN (Viptela) has been an overwhelmingly positive experience. Considering how much of a radical change SD-WAN is from the traditional WAN architecture we were used to, implementation and cutover was very smooth. The biggest performance gain has come from being able to utilize both private and public connections for WAN connectivity, but app-aware routing has been very useful as well.”

Why Cisco SD-WAN?

“In love with a centralized cloud-management solution that enables end users to monitor network performance from anywhere. Deployment feature such as zero-touch provisioning is outstanding, as it reduces service interruption and eliminates the need of local hands-on configuration.”

Cisco Meraki SD-WAN

Meraki Deployment And Support Is Exceptional

“The Meraki MX is very easy to deploy. With the ability to connect 2 internets and have built in cellular, we almost never have a site outage.”

SD-WAN solution for the modern enterprise network

“We have been able to transition our entire enterprise over to Meraki SD-WAN from our legacy MPLS backbone. This has allowed us to rapidly deploy hardware in many remote offices, even through the global pandemic. Additionally, we have been able to remove our high-cost MPLS service and replace it with low-cost, higher-bandwidth internet circuits.”

Thank you again to every one of our customers who submitted reviews. It’s an honor to help you build new experiences and connect people in new and sometimes unexpected ways on our platform.

Read more reviews to learn why Cisco was named a Customers’ Choice:

2022 Gartner Peer Insights “Voice of the Customer” for WAN Edge Infrastructure


Additional Resources

Learn more about Cisco SD-WAN.

Learn more about the benefits of cloud-managed Cisco Meraki SD-WAN.


Welcome back to Gartner Peer Insights: https://blogs.gartner.com/reviews-pages/gartner-peer-insights-reviewer-welcome/
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.


JL Valente

Vice President, Product Management, Enterprise Routing and SD-WAN

Networking Experiences Team