02The second day of the Courts Excellence in a Changing World conference was even better than the first with a number of best practices demonstrating court excellence. Many of these best practices involve technology innovations that provide the foundation for transformation.

The best practices shared provided the courts capabilities for 24×7 citizen services, reduced costs, increased transparency, access from anywhere at anytime, increased citizen satisfaction, and more.

Agenda highlights from day 2 included:

  • Welcome keynote: Jeff Apperson, CEO, IACA
  • Panel: Best Practices in Technology to Maximize Efficiency and Public Confidence.  Disruptive technology innovations including the Internet, smart phone applications, and social media are impacting the courts and providing capabilities that are enhancing the confidence of citizens and society with the courts ranging from e-case registration to virtual interpretation.
    • Moderator: Trevor Pegley, Director,Visionhall Information Systems Limited12
    • Abdulrahim Ahmad Al Mudhareb, Director of IT, Dubai Courts
    • See Kee Oon, Chief District Judge at Subordinate Courts Singapore
    • Esteemed Judge Mustafa Erol, Deputy Undersecretary of the Ministry of Justice in Turkey
    • Majed Al Adwan, Director of the King Abdullah Project for the development of the judiciary, Ministry of Justice in Saudi Arabia
  • Panel: Enhancing Stakeholder Alignment. Managing the interests of stakeholders is critical to achieve excellence in the work of Courts. Courts cannot function in isolation from other sectors and their partners who share influential roles with them. This collaboration requires the development of effective programs to ensure a positive impact on Courts performance and to avoid any shortcomings. Among the most important partners are the government, the private sector and educational institutions.
    • Moderator:  Cathy Hiuser, IACA President-Elect
    • Professor Gregory Reinhardt, Executive Director, The Australasian Institute of Judicial Administration
    • Shirley S. Abrahamson, Chief Justice of the Wisconsin Supreme Court
    • HE Justice Dr. Jamal Hussein Al Sumaiti, Director General, Dubai Judicial Institute
    • Sumaia Khalifa Hammad, Director of Communication and Business Development at Dubai Smart Government (DSG)
  • Panel: Empowering the Administrators: Pros and Cons28
    • Moderator: HE Justice Ali Al Madhani, Chairman of IACA Middle East Board and Justice of the DIFC Courts
    • Ms. Sonja Gruevska, Court Administrator in the Supreme Court of Macedonia
    • Vladimir Passos DeFreitas, Former President of the Brazilian Federal Judges Association
    • Midas Marquez, Chief Administrator for the Philippines Courts
    • David Vaughn, Chemonics, USAID FAIR Justice Project
    • Maureen E. Conner, Ph.D.Associate Professor
  • Global Economic Instability – Consequences on Budgets and Caseload. Local and global economic variables and other more complicated matters that sometimes suddenly burden the Courts directly influence Courts workload. This reality calls for dealing with this aspect of exchanging experiences and drawing on lessons from contemporary experiences in this area.
    • Moderator: Jeff Apperson, CEO, IACA
    • Judge Emad Meswadah, Head of Court Administration for the High Judicial Council of Palestine
    • Julien Vilquin, Doing Business Project Team World Bank
    • Erica Bosio, Doing Business Project Team, World Bank
  • Closing keynotes: Hamad Al Badi, Ministry of Justice and Richard Foster President, IACA

In closing, I would like to thank all participants for sharing best practices for court excellence, and all the sponsors including Dubai Courts, DIFC Courts, and the International Association for Court Administration (IACA).

I look forward to seeing everyone again for the Seventh International Conference, Sydney, Australia September 24-26, 2014.



Kacey Carpenter

Senior Manager

Global Government and Public Sector Marketing