Cisco Live 2024! The event brought together 21,000 industry leaders, technology enthusiasts and visionaries. This year we had the opportunity to share how our customers can accelerate digital transformation, fortify tech infrastructures, and enhance observability and vulnerability management for financial institutions.

Rapid pace of digitization

The financial services industry is navigating through a period of significant challenges and disruption, primarily driven by the rapid pace of digitization. This digital shift has been further complicated by geopolitical uncertainties and an increased reliance on third-party IT suppliers, which introduces new risks and complexities. As most customer interactions now commence and unfold through digital channels, there is a heightened focus on ensuring secure customer engagement. Financial institutions must prioritize the protection of sensitive data and maintain trust by safeguarding against cyber threats. In this environment, regulators are closely monitoring how these institutions are preparing for and responding to cyber-attacks, as well as their ability to quickly recover and normalize operations after the incident.

Resilient finance

Amidst these challenges, new regulations are emerging that target operational resilience, placing additional burdens on IT, security, and risk management teams within financial services organizations. These regulations demand robust strategies to mitigate risks and ensure continuous service delivery, even in the face of disruptions. Financial institutions are therefore compelled to re-evaluate their business solutions, accelerating digital transformation initiatives to stay competitive and compliant. This involves not only reworking existing processes but also strengthening technological infrastructures to withstand and adapt to the evolving digital landscape. The focus is on creating resilient systems that can anticipate and respond to both current and future challenges.

Secure financial strategies

To effectively address these regulatory and security challenges, financial institutions can benefit from implementing comprehensive strategies that include observability and vulnerability management. Observability allows for a deeper understanding of complex systems by providing insights into their performance and health, enabling proactive identification and resolution of issues before they escalate. Vulnerability management, on the other hand, involves systematically identifying, classifying, and addressing security gaps within an organization’s IT infrastructure. By adopting these approaches, financial institutions can enhance their ability to detect and mitigate threats, ensuring the integrity of their operations and maintaining customer trust. Our strategies aim to guide financial services through this intricate landscape, demonstrating how a robust approach to observability and vulnerability management can lead to a more secure and resilient digital future.

If you want to learn more, check out my session from Cisco Live that dives deep into how you can accelerate digital transformation, fortify tech infrastructures, and enhance observability and vulnerability management for your financial institution. To learn more about the use cases and architectures that are making a difference in Financial Services check out the Portfolio Explorer.


Tom Filep

Cisco Financial Services Lead for Americas Industry