Our goal in working with Apple was to create a no-compromise business calling experience on iOS. And with today’s announcements at WWDC, we have taken a huge step forward in delivering that capability to end users and IT departments.

So let’s get real, what did we announce? Well, we announced that Cisco Spark app will leverage new iOS 10 features and APIs to deliver seamless voice and video calling.

As an end user, what will you get? You will now be able to make Cisco Spark calls in the same way as cellular calls, including iOS 10 contacts, recents, and favorites. You will be able to receive an incoming Cisco Spark call on the lock screen, and with a single swipe answer the call. You’ll get call waiting, so if you’re on a Cisco Spark call and receive a cellular call, or vice versa, you can pick which one is the most important. Mobile accessories, like Bluetooth devices, will be integrated with Cisco Spark as well. You can even ask Siri to use Cisco Spark to place a call, truly simplifying the outbound calling experience.

Now, what is the IT department going to get out of this? Well, using MDM your IT department will be able to setup your iPhone or iPad, so calls to anyone within your corporate directory are automatically made using Cisco Spark. By routing mobile calls through the corporate PBX calling costs are reduced and compliance is improved.

We are pleased to announce these powerful new capabilities as part of our partnership with Apple. General availability of these new features is targeted for fall as part of an updated version of Cisco Spark for iOS 10. In the meantime download Cisco Spark from the App Store today and start using our existing calling, messaging and meetings for free.

Contact your Cisco and Apple account team to see how seamless collaboration on iPhone and iPad can improve your business.



Jonathan Rosenberg

Cisco Fellow and Vice President

CTO for Cisco's Collaboration Business