Cisco Webex Meetings has received a third Gartner recognition for Meeting Solutions in two months. Back in September Gartner experts recognized Cisco Webex Meetings as a Leader in the 2018 Gartner Magic Quadrant for Meeting Solutions. Cisco also scored highest in each use case in the companion October 2018 Critical Capabilities for Meeting Solutions report, which provided deeper insight into Gartner’s Magic Quadrant evaluation. Today I am pleased to announce that Cisco was recognized again for Webex, this time from customers as a December 2018 Gartner Peer Insights Customers’ Choice for Meeting Solutions.

This is the second time Cisco was named a Customers’ Choice for Meeting Solutions in 2018. Customers also noted Cisco Webex as one of the top-rated meeting solutions on the Gartner Peer Insights review site earlier this year. The Peer Insights Customers’ Choice is a recognition of meeting solution vendors by verified end-user professionals. Vendor rankings are based on the number of end-user reviews and the overall ratings.

This is particularly meaningful for our team. The Cisco Webex team delivered a completely redesigned video-first user experience to the market earlier in the year. We have seen customer adoption of the new experience growing rapidly. But an equally important measure of success to us is hearing the people that have meetings with Webex every day say how much they enjoy using it. Some of my favorite quotes from the website:


Technology far more advanced than what we have experienced with other vendors. AMAZING!!
Macintosh Administrator in the Retail Industry

It is a great tool to organize, schedule and hold meetings, love each bit of it.
– Software Engineer in the Miscellaneous Industry

Easy to use for the whole company
– International Tax Counsel in the Finance Industry

Screen sharing delight
– Process Lead in the Services Industry

Simple, intuitive and easy to use
– Senior Manager in the Services Industry


There are many choices for meeting solutions and it can be difficult to decipher which company will best suit your needs. This is why reviews from both Gartner Analysts and Customers are so important to us. I would encourage you to read more reviews from the Gartner Peer Insights website, where you can gain critical product and vendor feedback from peers with direct experience implementing or operating a meeting solution.

At Cisco, we strive to innovate and improve end user experience each day with usability at the core of what we do. We are truly on our way to bringing the power of intelligence into your meeting room, bringing incremental efficiencies everywhere possible.


Once you have read the reviews, try Webex for yourself with a 30-day free trial at webex.com.




Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.



Sri Srinivasan

SVP/GM, Cisco Collaboration