Cisco Wins First TRUE Badge – Commitment to Transparency and Customer Feedback
At Cisco, customer feedback is key to our success. It’s important to us to encourage our customers and users to share their opinions — no matter what a review says — to help us continue to evolve and refine the product and ultimately, give users the products that they need. That’s one of the reasons why more than 95 percent of Fortune 500 businesses trust Cisco. We welcome and encourage transparency with user feedback. That’s also why we are so excited about TrustRadius’ new TRUE Program and Cisco’s earning of our first TRUE badges.
What’s TRUE?
The TRUE (Transparent, Responsive, Unbiased, and Ethical) Program recognizes companies that go the extra mile to ensure that their reviews are representative of their entire customer base. From TrustRadius, “the TRUE program highlights vendors who are inviting ALL of their customers to write reviews, rather than cherry-picking the happiest ones.”
The TRUE badge signifies that Webex Meetings, Teams, Calling, and Unified Contact Center are the only TRUE certified offerings in their primary categories.
From TrustRadius’ announcement blog: “When buyers read reviews for a TRUE-certified vendor, they know the vendor has committed to transparency and takes their customer feedback seriously. This means they can make an eyes-wide-open decision about the product—and that once they’re a customer, their voice will be heard.”
What are our Verified Users Saying?
Here are a couple of the fantastic TRUE reviews we’ve received:
“I fully trust my user’s security with Cisco Webex, knowing Cisco as a company that is very security-focused” –Don Peterson, IT Operations Manager
“It is easy to use collaboration solution which reduces the cost and complexity of business and seated at different locations also it can provide secure messaging, file sharing, whiteboarding, video meetings for effective businesses.” –IT Consultant, Information Services Industry
“The biggest advantage is that you can be assured of a consistent, reliable, cost-effective, and secure meeting experience for all.” –IT Lead, IT and Services Industry“
What’s Next?
In all TrustRadius marketing programs and announcements, Cisco Collaboration products will now have a TRUE certified badge, aiding decision-makers, and software users when choosing what companies to trust. At Cisco, we’ll continue to encourage feedback and innovate with your ideas and suggestions in mind.
Stay safe and keep sharing your #LifeonWebex
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