5 Things You Need to Know about Webex Meetings

June 14, 2018 - 7 Comments

Webex has come a long way. We recently unpacked a lot of great innovation in the new meetings experience. The great thing about Webex Meetings is that it’s a full video and content-sharing cloud solution that you can join via desktop, mobile, browser, and video devices. Webex Meetings is more powerful than ever before. Bring meetings to the way you work, not the other way around.
We recently announced a whole new level of collaboration, bringing meetings and team collaboration together on a single platform. Now, everyone who uses Webex Meetings also has access to Cisco Webex Teams (formerly Cisco Spark), helping everyone collaborate, even after the meeting ends.

We’ve integrated the latest artificial intelligence (AI) and machine-learning technologies into the meetings experience to keep participants engaged. Webex Meetings can automatically detect background noise to remove distractions. The video delivers optimal views of people and content. Core functionality like start/join a meeting, attendee rosters, and more are at your fingertips no matter how you join.

Simple to join on any platform

I appreciate being able to join a scheduled meeting simply by pressing the big green button on my desktop, mobile device, or Cisco video device. Cisco is the only vendor to offer a single, consistent one-button join across devices and apps. We’ve simplified things. You don’t have to figure out how to join — the green join button comes to you.

Webex has the most comprehensive, browser-based meeting experience on the market today. If you are invited to a Webex meeting, all you need to do is click the big green button in the invitation and it takes you right in. This is especially important for first-time users. There’s nothing to install, plug in, or download to join from Chrome, Internet Explorer, Firefox, or Safari browsers. And joining from a browser doesn’t mean you have to compromise on features. Hosts and participants get the rich video and application screen-sharing of the desktop version. You have full control and can see everyone participating.

Plays well with others

We’ve also made sure that Webex works with your preferred collaboration tools. Webex not only works across our own hardware and software but also with third-party solutions. You can join or a start a meeting from Webex or do it from  Slack, Microsoft Teams, and Workplace by Facebook. It also works with calendars like Google Calendar. Support for Microsoft Office 365 is right around the corner. These integrations mean you do less switching between apps and have a more efficient workflow. You get the trusted, seamless, and reliable Webex features in the environment that you choose.

The best mobile meeting experience

Several enhancements make it easier be more productive and engaged – even on the road. For a long time, it was hard to see the other people in a meeting if you joined from a mobile device. Likewise, functionality like content sharing and scheduling weren’t options. We’ve turned the experience around and used the latest technologies to make significant improvements that help mobile users get an equal seat at the meeting table.

We’ve optimized the interface for better viewing. Pinch-and-zoom technology makes it easier to see who’s in the meeting and what they’re sharing. You’ll get native screen sharing and the easiest scheduling on the market. If you are an Apple user, you can now use voice commands, Touch ID, and Face ID.

Unparalleled speed and bandwidth

All Webex products use the Cisco network backbone, regardless of how attendees join. It’s a trusted, worldwide IP network built over the last 10 years with interconnects around the world. No other company can do this. Webex connects with both public cloud providers and our own data centers. Regardless of how you join, traffic hops off the Internet as soon as possible and enters the Webex backbone, minimizing latency, bandwidth, jitter, and packet-loss issues that happen so often on the public Web.

Grows with your business needs

Several options for using Webex let you mix and match between services as your business evolves. In addition to a free trial, there are several Webex Meetings subscription models for individuals, teams, departments, and, of course, companies. The offers are competitively priced and flexible so that you can choose a buying model based on your current requirements. Market-leading, secure, innovative Webex Meetings, plus team collaboration, unlimited VoIP, global PSTN audio services, technical support, customer success, and even analytics are all included so you always get the best features and services Webex has to offer.

We can’t wait hear what you think about the new Webex – please share your comments below.


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  1. Hi Javed and thanks for the post,

    You mention WebEx Teams, but I'm not quite sure how to make use of that aspect of the product.

    Is there documentation or an easy to follow tutorial on making use of Teams?

    Thanks again!

  2. Does Cisco have good international support? We seem to face issues on global calls with Webex UI/UX

    • @Amit, thanks for reading. Webex has 24×7 support globally via email, chat, or phone in our Collaboration Help Portal available to customers anywhere in the world. I’m not sure what issues you are having but users can click for help from within the product, your site, or an email; then your request is automatically queued and routed. You may want to contact support outside of the meeting to troubleshoot the issues.

  3. Javed, one big limitation with Cisco Webex Teams is the around document collaboration. When working on a document team members have to keep uploading and downloading versions of the document. This leads to pollution of the Files area with dozens of documents with similar names and easy to confuse people with. A better option would be the ability to work on a 'Single' document stored in the Cisco Cloud or other Cloud Service that allows editing of a document stored online. Seems to be a bit limitation for a collaboration software.

    • @samalematina Thanks for reading. This is definitely a great feature and something we are working to close on with Webex Teams. Stay tuned.

  4. These improvements to Webex are a huge leap forward for meetings and collaboration
    Yes absolutely Cisco is doing a great job

  5. "Bring meetings to the way you work, not the other way around." Amen! These improvements to Webex are a huge leap forward for meetings and collaboration.