Russ Atkin

Global Service Creation Lead

Full-Stack Observability

Russ Atkin is Cisco’s Global Service Creation Lead for Managed Full-Stack Observability. Russ works with Managed Service Providers to understand how to leverage the power of FSO to create and go to market with leading Managed offers that deliver value to their customers and provide enhance capabilities to the MSP. Russ has over 30 years’ experience in the IT and MSP space in various roles and has an eMBA with a focus on technology. He has been an entrepreneur and held leadership positions in telcos, SIs, consulting, startups & ISVs.


June 28, 2023


Is FSOaaS the new evolution of observability?

4 min read

The evolution towards FSOaaS is happening today. The scale that an as-a-Service model affords with a rapid time to value supports the needs of the business, IT, DevOps, and SRE teams all at once. Leading Managed Service Providers (MSPs) are now offering enhanced Managed FSO capabilities that are modular in nature and flexible in providing services that drive business outcomes.