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Luis Alvarez

Engineering Technical Leader

Enterprise Wireless Escalation Business Unit

Luis Alvarez is Technical Leader in Enterprise Wireless Escalation Business Unit dealing with wireless complex customer issues and ensuring proper solutions are provided, improving product quality. He has more than 13 years of experience as network engineer, involved in support, design and implementation of enterprise networking and datacenter. He likes to understand how things work, spending time in the lab and analyzing packet captures. He has been working in NOC supporting some of the wireless infrastructure top events like Cisco Live, Gartner and Mobile World Congress, with around 10K concurrent connections. Due to his background working in a partner he is engaged in some of the initiatives to empower partners to deploy Cisco Wireless solution, like Cisco monthly newsletter (Open Wireless), giving some trainings in the Cisco PVT event or online trainings for partners. He holds a Master Degree in Telecommunications, Bachelor Degree in Networking Technologies, and Cisco Certifications CCDP and CCIE in R&S”

Articles

June 21, 2022

NETWORKING

Wireless Catalyst 9800 WLC KPIs, Part 2

10 min read

See the list of checks to validate the health of Access Points (APs) and RF environment in this Wireless Catalyst 9800 WLC health monitoring KPIs (Key Performance Indicators), part 2.

June 13, 2022

1

NETWORKING

Wireless Catalyst 9800 WLC KPIs, Part 1

9 min read

Wireless Catalyst 9800 WLC health monitoring KPIs (Key Performance Indicators) part 1. Checks to validate WLC platform sanity and connections with other WLCs, DNAC, and DNAS.

July 6, 2022

NETWORKING

Wireless 9800 WLC KPI Blog – Part 3

6 min read

Wireless Catalyst 9800 WLC health monitoring Key Performance Indicators (KPIs), part 3. List of checks to validate the health of client connectivity and WLC data forwarding.

September 15, 2021

3

NETWORKING

Wireless Catalyst 9800 troubleshooting features and improvements

8 min read

In this blog we will present features available to troubleshoot 9800 through a typical wireless use-case, showing how to use them while following a systematic approach.