Cisco Blogs / Lexie Bond
Lexie Bond
Business Architect – Orchestration & Notifications
Digital Experience (DX)
Lexie Bond is a business architect in the Orchestration Architecture team in the Digital Experience group at Cisco—working to break down the cross team, cross platform siloes at Cisco to orchestrate a more cohesive customer and partner experience.
Her hobbies include watching reality TV, building Legos, and gaining and losing the same 15 pounds over and over again. If she ever finishes it, you should look for her book—Always a Blogger, Never a Bride—in the half-off bin at your nearest bookstore.
Articles
How We Create Human Escalation Paths in Cisco’s Digital Experiences
4 min read
The full breadth of customer experience is not just digital – it’s a human-to-digital hybrid experience. By empowering our agents and partners with the context they need to help our customers be successful in their adoption or renewal journeys, we are improving that experience for everyone.
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