John Dorval

SVP, Americas Service Provider

John Dorval is Senior Vice President of Americas Service Provider – serving major companies in Web, Media, Cable, Telco, and Mobile across the United States, Canada, and Latin America. John and his team are bringing the full power of Cisco technologies to deliver solutions for Service Providers who are navigating major industry transitions and leading the shift to a hybrid world. With the company 25 years, he has served in senior sales leadership roles for many of Cisco’s largest accounts in North America. Throughout his tenure, he has led large and highly complex organizations through significant industry transitions and is known for his expertise in go-to-market and customer success strategies. Prior to Cisco, John held sales roles at MCI Telecommunications and MAI Basic Four. John is deeply committed to development, inclusion, and representation. He has held leadership roles on several committees, including Women in Cable and Telecommunications, Covenant House, and the Boys and Girls Club of America. He holds a bachelor’s degree in business administration and marketing from Montclair State University. He lives in New Jersey with his wife, and they have two grown children.


November 9, 2022


Reflecting on 25 Years of Service Provider and Cisco

4 min read

With Cisco since 1997, Senior Vice President John Dorval reflects on what a quarter of a century means, both personally and professionally.

What Do Network Operators Need for Profitable Growth?

4 min read

For the past 30 years, service providers have built networks using technology that was limited in terms of speed, cost, and performance, leading them to seek a new solution. This blog addresses Cisco's 5G innovation in Routed Optical Networking and how it leads to profitable growth for network operators.

October 28, 2019


How 5G Can Make Smart Cities Even Smarter

3 min read

Cities are growing at an unprecedented rate. In fact, according to data from the United Nations, 68% of the world’s population will live in cities by 2050. While some people...