Jay Chow

Software Engineer II

Cisco Operations

Jay Chow joined Cisco on 6th January 2020 as a full-time software engineer II within Cisco’s eCommerce Engineering team in San Jose, California. As part of Cisco One Operations, IT, he is responsible for the modernization of Cisco's B2B eCommerce APIs for channel partners and implementation of data analytics around the APIs for partners and business leaders at Cisco. He also facilitates the project management and delivery of key software projects with team members across the United States, Canada, India and drives an early-in-career IT program as a co-lead and mentor for interns and recent graduates in the Customer & Partner Transformation organization.

A contributor of CAAN and a member of Early Career Network San Jose, One Ops Reverse Mentoring, One Ops GEM, One Ops Talent Connection, Jay has always been deeply curios to understand the different building blocks of the business and how they are connected, leveraged and integrated with one another to constantly increase operational efficiency, differentiate, innovate and accelerate Cisco forward in this new hyper-competitive business environment. He is a subject matter expert for Cisco CCNA Cyber Ops Exam and previously enrolled in business and finance courses within Cisco to improve his business and finance acumen.

Jay's software mantra is simplicity for our users, customers and partners. He appreciates the trade-offs in any engineering decision. Prior to joining full-time at Cisco, he completed 2 consecutive summer internships at Cisco in both Engineering and Sales in 2019 and 2018 respectively. During the invaluable internships, he was exposed to Cisco's business strategy, operations, products and services, executive leadership, mentors, customers, partners and processes to accelerate Cisco's shift from a systems-based business to a recurring revenue, subscription-based business. In 2018, Jay graduated with a BS in Computer Science at the University of Michigan College of Engineering, specializing in computer security and a BS in Financial Mathematics. He represented the University of Michigan in Water Polo, winning multiple tournaments such as the Big Ten Conference across the United States. Then in 2019, he pursued a MS in Cybersecurity, Computer Science Engineering at Johns Hopkins University Information Security Institute. From 2011 to 2013, he served mandatory military service in Singapore and subsequently came to the United States for higher education in 2013.

Enjoying the multi-paralleled journey of learning, re-learning, traveling, working out, teaching and helping others in need, he holds the values of integrity, perseverance, humility, unity, selflessness and empathy closely to his heart.

Github: https://github.com/jaychowjingjie