Doan Thai

Services Marketing Manager

Global Customer Success Team

Doan Thai is a services marketing manager on the global customer success team at Cisco. He helps customers plan, build and manage their networks by curating entertaining and useful information generated by his Cisco teammates. He shares this “edutaining” digital content through Cisco’s blog, social channels, email and more. Check out his blog posts for interesting insights and unique perspectives into network support operations.


June 24, 2015


Quick Tips for Tracking Alerts

2 min read

It’s no secret, networks, in general, are more challenging to manage than before. As networks increase in complexity to embrace new business innovations, they may require more supporting devices, which, in turn, can result in even more alerts to manage. If you’re a network manager or security officer, what are you going to do? At […]