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A Wider View of Collaboration – and its Benefits

“Collaboration” usually means “people working together productively by sharing voice, video, and data”. Inside Cisco, the standard idea of Collaboration includes a lot of IT Technology, like:

  • all voice-based Unified Communication (that is, all IP Telephony from hardware and software phones, and all Unity voicemail, and all Contact Centers)
  • all Video conferencing (from Jabber or WebEx clients, video phones, desktop video, room TP, and immersive TP),
  • all streaming video like Cisco TV (IP/TV) for large multicast events, and
  • software clients like email, web sites and blog sites and document repository sites, Jabber IM, voice and video, and WebEx voice, video and data

But sometimes Collaboration means more. For example, Cisco IT likes to say that we “enable people to collaborate with any device, from anywhere, at any time” which really expands the scope of collaboration. Read More »

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Cisco wins at recent CITE awards

We Won!! I’m pleased to announce the Cisco IT Any Device team beat 50 companies to win the “Best Business Computing Environment” at the 2014 IDG CITE awards in San Francisco. The Any Device team manage, secure, and support over 196,000 desktops, laptops, tablets and smartphones including 70,000 BYO devices.

Read More »

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Napkins, Toolboxes, and IT..

What do these three things have in common? For Lone Star College System (LSCS), the fastest growing community college in the U.S., these items helped build a whole new technology foundation.

While at a higher-education conference, CIO of LSCS, Link Alander, and former VP of data center virtualization at Presidio, Steve Kaplan, began hashing out what it would take to deliver the best computing experience—on a napkin. They jotted down all the ways technology could deliver a customizable, optimal, and educational platform to students and faculty.

The vision was a toolbox, not just any one tool: an entire resource pool for professors to contribute to – and students to pull from – anytime, on any device, from anywhere.

Click here to read full story.

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BYOD, Mobility, and Remote Access VPN – How Can I Troubleshoot All These Technologies and Solutions?

Mobility enables the extension of IT resources and application availability to anytime, anyplace, any way. Initially people thought that the “mobility movement” was just hype; however, it is definitely a reality, as it has become ubiquitous with efficiency. All of these new devices and social applications are bringing potential security risks to the enterprise and public sector organizations. The threat landscape ranges from potential data leakage to lost and stolen devices that may contain corporate and private information.

The question now is how can we address the customers’ challenge of enhancing productivity without compromising network security. Cisco’s AnyConnect Secure Mobility Client and the Cisco ASA 5500 Series Adaptive Security Appliances enable desktop and mobile users to connect to the corporate network, giving access to the network from any device based on comprehensive secure access policies. Cisco AnyConnect Secure Mobility Client works in conjunction with Cisco’s IronPort Web security appliance, the Cisco ASA appliance, and also provides integration with ScanSafe, an in-the-cloud Web security solution.

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Financial Services: New Banking Business Model

CIOs around the world are at the center of technology trends such as cloud, social media, consumerization of IT, and mobility. This is the second blog in a four-part series (Read Part I) exploring and sharing how CIOs around the world are responding to these trends and creating new ways to innovate, grow, and deliver superior customer experience.

Many of us are used to having a pretty formal relationship with our bank – after all, it’s about our money, isn’t it? It’s hard to get more serious than that.

However, times are changing. The Intuit 2020 Report: The Future of Financial Services identifies four areas of rapid transformation in today’s financial services industry: Read More »

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